POSITION: SENIOR IT SERVICE SUPPORT
LOCATION OF ROLE: BUCHAREST
COMPULSORY LANGUAGES: ENGLISH
ABOUT THE COMPANY:
Our prestigious client is a global provider of technology-based business
solutions, offering a full array of services that support business
strategies and facilitate improvements for customers in selected industries
and the government sector.
Our client's team is one of knowledgeable, skilled professionals. At more
than 140 locations in 30 countries, with over 20.000 Employees worldwide,
their dedication to quality is reflected in their proven project and program
management methodologies, their commitment to industry best practices, and
their numerous professional certifications.
Our client is a leading provider of healthcare industry
solutions to the provider, payer, life sciences, and supply chain markets.
Our client serves the government sector in many countries through solutions
for national defence, homeland security, and federal civilian agencies, as
well as the intelligence community. Our client also serves a wide range of
commercial markets, such as the construction and manufacturing industries,
as well as the financial services industry.
JOB DESCRIPTION:
* Ensuring support service to resolve problems encountered by external
customers;
* Examining all problems; evaluating complexity, impact and
priority;
* Analyzing support requests sent by the customer by phone, mail or
web;
* Working in accordance with procedures for fault management and
ticketing systems;
* Participating as a team member to achieve established objectives.
REQUIREMENTS:
* Work experience in a IT Support for at least 6 months
* Knowledge of Microsoft Office software (Word, Excel, Outlook,
etc);
* Hardware and OS knowledge (Windows NT, 98, 2000, XP);
* Strong troubleshooting skills;
* Good communication skills;
* Graduates or students (available for full-time work);
* Advantage: Familiar with LAN, WAN technologies and systems and PC
peripherals, as well as remote connection/administration
* Fluent in English.
BENEFITS:
* Competitive salary package
* The opportunity to develop a career within a stable multinational
environment, highly appreciated worldwide for its professionalism.
In order to apply, please submit your resumes to
<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
or call 0728.876.451
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