I’m so sorry for the lack of response. We do have a Premium Support forum
for support contract customers, where we’re a bit more hands-on with
complex issues, and have been pretty busy there these past few weeks.

It looks like the install was successful, so I’m not entirely sure what may
be going wrong. It still sounds like it’s not being used for some reason.
Are there any Apache or Review Board server logs that reference PySVN in
any way?

Bitnami’s environment is a bit custom, and we don’t have much insight into
how it chooses to do things.

As a check, can you look for the settings_local.py file and just make sure
it doesn’t reference subvertpy in any way?

Christian

-- 
Christian Hammond
President/CEO of Beanbag
Makers of Review Board


On Wed, Nov 1, 2023 at 11:50 JC Anderson <anderso...@gmail.com> wrote:

> Is there a better forum for discussing installation issues?
>
> Thanks
> Chris
>
> On Monday, October 30, 2023 at 1:45:46 PM UTC-5 JC Anderson wrote:
>
>> I must be installing it wrong.  Does the install process I did look ok?
>>
>> Thanks
>> Chris
>>
>> On Thursday, October 26, 2023 at 1:29:39 PM UTC-5 JC Anderson wrote:
>>
>>> root@debian:/opt/bitnami# source
>>> /opt/bitnami/reviewboard/venv/bin/activate
>>> (venv) root@debian:/opt/bitnami# python /opt/bitnami/pysvn_install.py
>>> Looking up latest PySVN version...
>>> Downloading PySVN 1.9.20...
>>> Building PySVN...
>>> Processing /tmp/tmpmqdhm70x.pysvn-install/pysvn-1.9.20
>>>   Preparing metadata (setup.py) ... done
>>> Building wheels for collected packages: pysvn
>>>   Building wheel for pysvn (setup.py) ... done
>>>   Created wheel for pysvn:
>>> filename=pysvn-1.9.20-cp38-cp38-linux_x86_64.whl size=736343
>>> sha256=6cc30b8cc648896617273a767a69a7286f5a18c75bb1a662072a1d3a5567e1d6
>>>   Stored in directory:
>>> /root/.cache/pip/wheels/89/4a/32/870d0959e91d5f2c0b06836f41dc5fad01782ecf05ac85aa68
>>> Successfully built pysvn
>>> Installing collected packages: pysvn
>>>   Attempting uninstall: pysvn
>>>     Found existing installation: pysvn 1.9.20
>>>     Uninstalling pysvn-1.9.20:
>>>       Successfully uninstalled pysvn-1.9.20
>>> Successfully installed pysvn-1.9.20
>>>
>>> [notice] A new release of pip is available: 23.2.1 -> 23.3.1
>>> [notice] To update, run: pip install --upgrade pip
>>>
>>> PySVN is installed.
>>> (venv) root@debian:/opt/bitnami# bash ctlscript.sh restart
>>> restarting services...
>>> (venv) root@debian:/opt/bitnami#
>>>
>>> On Wednesday, October 25, 2023 at 10:29:02 PM UTC-5 Christian Hammond
>>> wrote:
>>>
>>>> Hi Chris,
>>>>
>>>> That error is confusing and we've fixed it for Review Board 6 (by
>>>> removing Subvertpy support — that project is barely maintained anymore).
>>>> It's only mentioning Subvertpy because it was the last installed SVN
>>>> implementation it tried to scan for.
>>>>
>>>> If you're getting that error, then PySVN didn't actually install, or
>>>> install into the right Python environment. Can you show me how you tried
>>>> installing it in Bitnami?
>>>>
>>>> I'd have expected Bitnami to have had this installed by default.
>>>>
>>>> Christian
>>>>
>>>>
>>>> On Tue, Oct 24, 2023 at 11:53 AM JC Anderson <ander...@gmail.com>
>>>> wrote:
>>>>
>>>>> I'm new to the ReviewBoard community.
>>>>> I'm trying to get the Bitnami Debian vm version (5.0.6) up and running
>>>>> for subversion.
>>>>> I've installed pysvn using the RB install script and restarted the vm.
>>>>> Trying to add a svn repo gives me this error:
>>>>>
>>>>> *The Python module "subvertpy" is not installed. You may need to
>>>>> restart the server after installing it.*
>>>>>
>>>>> Any ideas on how to troubleshoot?
>>>>>
>>>>> Thanks
>>>>> Chris
>>>>>
>>>>> --
>>>>> Supercharge your Review Board with Power Pack:
>>>>> https://www.reviewboard.org/powerpack/
>>>>> Want us to host Review Board for you? Check out RBCommons:
>>>>> https://rbcommons.com/
>>>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>>>> ---
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>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/d/msgid/reviewboard/13c0d007-121a-4dda-8f52-87a97508f573n%40googlegroups.com
>>>>> <https://groups.google.com/d/msgid/reviewboard/13c0d007-121a-4dda-8f52-87a97508f573n%40googlegroups.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>> Christian Hammond
>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>
>>> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
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> https://rbcommons.com/
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> .
>

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