Hello,
apparently the issue was that we have mysql 8 installed on our host.
Is there any way to have reviewboard working with that version ?

thanks
Franco


Il giorno martedì 28 dicembre 2021 alle 16:02:00 UTC+1 Franco Sabini ha 
scritto:

> Hello,
> I'm on RHEL 8.5 too and getting the same error.
>
> pip3.8 list|grep -i mysql
> mysqlclient             2.1.0
>
> thanks
> Franco
>
> Il giorno mercoledì 15 dicembre 2021 alle 11:42:50 UTC+1 Christian Hammond 
> ha scritto:
>
>> Looks like it's trying to access something from the MySQLdb module that 
>> isn't available on your install.
>>
>> Can you run the following and show the results:
>>
>>     pip3.9 list | grep -i mysql
>>
>> Christian
>>
>> On Tue, Dec 14, 2021 at 11:26 AM Shubha Ramani <[email protected]> 
>> wrote:
>>
>>> I am using RHEL 8 (8.5)
>>> Unfortunately a very old mysql db server 5.7.18 MySQL Community Server
>>> Had to change the /etc/openssl.conf to handle TLS version 1.0
>>> ReviewBoard-4.0.4-venv/bin/rb-site install succeeded.
>>>
>>> I'm getting:
>>> Something broke! (Error 500)
>>>
>>> It appears something broke when you tried to go to here. This is either 
>>> a bug in Review Board or a server configuration error. Please report this 
>>> to your administrator.
>>> However
>>>  ReviewBoard-4.0.4-venv/bin/rb-site /webapp/reviewboard/site_prod/ 
>>> list-siteconfig 
>>> produces:
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/models/sql/compiler.py",
>>>  
>>> line 887, in execute_sql
>>>     cursor = self.connection.cursor()
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/backends/base/base.py",
>>>  
>>> line 254, in cursor
>>>     return self._cursor()
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/backends/base/base.py",
>>>  
>>> line 229, in _cursor
>>>     self.ensure_connection()
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/backends/base/base.py",
>>>  
>>> line 213, in ensure_connection
>>>     self.connect()
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/backends/base/base.py",
>>>  
>>> line 189, in connect
>>>     self.connection = self.get_new_connection(conn_params)
>>>   File 
>>> "/webapp/PYTHON_VENVS/ReviewBoard-4.0.4-venv/lib/python3.9/site-packages/django/db/backends/mysql/base.py",
>>>  
>>> line 276, in get_new_connection
>>>     conn.encoders[SafeBytes] = conn.encoders[bytes]
>>> KeyError: <class 'bytes'>
>>>
>>> -- 
>>> Supercharge your Review Board with Power Pack: 
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons: 
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>>  
>>> <https://groups.google.com/d/msgid/reviewboard/7029df4f-6442-41c6-88ef-24ddf28c83een%40googlegroups.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>
>>
>> -- 
>> Christian Hammond
>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>> Makers of Review Board <https://www.reviewboard.org/>
>>
>

-- 
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https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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