Trying to access some, but not all, of my review groups in the Web UI result in a "Something broke! (Error 500)” error, and I get the (slightly sanitized) traceback included below. Any ideas what may be causing this?
Alfred Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/core/handlers/base.py", line 137, in get_response response = response.render() File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/response.py", line 105, in render self.content = self.rendered_content File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/response.py", line 82, in rendered_content content = template.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 140, in render return self._render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 134, in _render return self.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 123, in render return compiled_parent._render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 134, in _render return self.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 123, in render return compiled_parent._render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 134, in _render return self.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 62, in render result = block.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 62, in render result = block.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 62, in render result = block.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/defaulttags.py", line 203, in render nodelist.append(node.render(context)) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 155, in render return self.render_template(self.template, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/loader_tags.py", line 137, in render_template output = template.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 140, in render return self._render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 134, in _render return self.nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/defaulttags.py", line 203, in render nodelist.append(node.render(context)) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/defaulttags.py", line 203, in render nodelist.append(node.render(context)) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/defaulttags.py", line 305, in render return nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/defaulttags.py", line 305, in render return nodelist.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 840, in render bit = self.render_node(node, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 854, in render_node return node.render(context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 897, in render return render_value_in_context(output, context) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/template/base.py", line 875, in render_value_in_context value = force_text(value) File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/utils/encoding.py", line 100, in force_text s = s.__unicode__() File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/forms/forms.py", line 425, in __str__ return self.as_widget() File "/usr/lib/python2.7/site-packages/Django-1.6.11-py2.7.egg/django/forms/forms.py", line 475, in as_widget return widget.render(name, self.value(), attrs=attrs) File "/usr/lib/python2.7/site-packages/ReviewBoard-3.0.3-py2.7.egg/reviewboard/admin/form_widgets.py", line 100, in render avatar_services.for_user(user) AttributeError: 'NoneType' object has no attribute 'get_avatar_urls_uncached' <WSGIRequest path:/admin/db/reviews/group/19/, GET:<QueryDict: {}>, POST:<QueryDict: {}>, COOKIES:{'AAMC_xxx_0': 'REGION%7C6', 'AMCV_5736550D515CABDB0A490D44%40AdobeOrg': '2121618341%7CMCAID%7C27C16E988501224C-40000105801738CE%7CMCIDTS%7C17642%7CMCMID%7C37504999147884598104272462064917591346%7CMCAAMLH-1524860588%7C6%7CMCAAMB-1524860622%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1524262988s%7CNONE%7CMCCIDH%7C-1488926750', 'BVBRANDID': '4905c6df-7113-49ee-9725-04aa8673847d', 'LPVID': 'UwZTg1NTkzYzM1MjY1ZjZj', 'WRUID20171122': '1706973860103082', '_CT_RS_': 'Recording', '__CT_Data': 'gpv=37&apv_47_www33=37&cpv_47_www33=36&rpv_47_www33=15&ckp=tld&dm=xxx.com', '_ga': 'GA1.2.121422580.1437661262', 'aam_sc': 'aamsc%3D2884498%7C8864025%7C10251155', 'aam_uuid': '44129304115430226113637578664267066371', 'collapsediffs': 'True', 'csrftoken': 'YsJ6Itt6EA9peFrByJNQGGq6v8aG87Rt', 'ctm': "{'pgv':5554897018651350|'vst':8650229836786547|'vstr':6928567830917834|'intr':1524255936340|'v':1|'lvst':72011}", 'forterToken': '91949418659_1524255929278__UDF4_6', 'ftr_ncd': '6', 'mbox': 'PC#08cc805fa5d54d8ea38c130e25eb67f3.17_47#1587500728|session#7d77f1f276624d9895c144eef8e5bc75#1524257788', 'owners_preferred_locale': 'http%3A%2F%2Fworldwide.xxx.com%2Fproductsupport%2Fen_us%2Fweb%2Fhome%2Fpage.html', 'rbsessionid': '727g0li54aqcem87brhg39hv4nyjoqe0', 's_fid': '61F84FF0790B64AF-118181BD44E7C460', 's_vi': ''}, META:{'CONTEXT_DOCUMENT_ROOT': '/var/www/html/rb/htdocs', 'CONTEXT_PREFIX': '', u'CSRF_COOKIE': u'YsJ6Itt6EA9peFrByJNQGGq6v8aG87Rt', u'CSRF_COOKIE_USED': True, 'DOCUMENT_ROOT': '/var/www/html/rb/htdocs', 'GATEWAY_INTERFACE': 'CGI/1.1', 'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8', 'HTTP_ACCEPT_ENCODING': 'gzip, deflate, br', 'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.5', 'HTTP_CONNECTION': 'keep-alive', 'HTTP_COOKIE': "s_vi=[CS]v1|27C16E988501224C-40000105801738CE[CE]; s_fid=61F84FF0790B64AF-118181BD44E7C460; owners_preferred_locale=http%3A%2F%2Fworldwide.xxx.com%2Fproductsupport%2Fen_us%2Fweb%2Fhome%2Fpage.html; _ga=GA1.2.121422580.1437661262; AMCV_5736550D515CABDB0A490D44%40AdobeOrg=2121618341%7CMCAID%7C27C16E988501224C-40000105801738CE%7CMCIDTS%7C17642%7CMCMID%7C37504999147884598104272462064917591346%7CMCAAMLH-1524860588%7C6%7CMCAAMB-1524860622%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1524262988s%7CNONE%7CMCCIDH%7C-1488926750; csrftoken=YsJ6Itt6EA9peFrByJNQGGq6v8aG87Rt; mbox=PC#08cc805fa5d54d8ea38c130e25eb67f3.17_47#1587500728|session#7d77f1f276624d9895c144eef8e5bc75#1524257788; __CT_Data=gpv=37&apv_47_www33=37&cpv_47_www33=36&rpv_47_www33=15&ckp=tld&dm=xxx.com; LPVID=UwZTg1NTkzYzM1MjY1ZjZj; forterToken=91949418659_1524255929278__UDF4_6; BVBRANDID=4905c6df-7113-49ee-9725-04aa8673847d; ctm={'pgv':5554897018651350|'vst':8650229836786547|'vstr':6928567830917834|'intr':1524255936340|'v':1|'lvst':72011}; ftr_ncd=6; AAMC_xxx_0=REGION%7C6; rbsessionid=727g0li54aqcem87brhg39hv4nyjoqe0; aam_sc=aamsc%3D2884498%7C8864025%7C10251155; aam_uuid=44129304115430226113637578664267066371; _CT_RS_=Recording; WRUID20171122=1706973860103082; collapsediffs=True", 'HTTP_HOST': 'reviewboard.xxx.com', 'HTTP_REFERER': 'https://reviewboard.xxx.com/admin/db/reviews/group/', 'HTTP_UPGRADE_INSECURE_REQUESTS': '1', 'HTTP_USER_AGENT': 'Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0', 'PATH_INFO': u'/admin/db/reviews/group/19/', 'PATH_TRANSLATED': '/var/www/html/rb/htdocs/reviewboard.wsgi/admin/db/reviews/group/19/', 'QUERY_STRING': '', 'REMOTE_ADDR': '10.60.40.51', 'REMOTE_PORT': '64856', 'REQUEST_METHOD': 'GET', 'REQUEST_SCHEME': 'https', 'REQUEST_URI': '/admin/db/reviews/group/19/', 'SCRIPT_FILENAME': '/var/www/html/rb/htdocs/reviewboard.wsgi', 'SCRIPT_NAME': u'', 'SERVER_ADDR': '10.140.23.113', 'SERVER_ADMIN': 'root@localhost', 'SERVER_NAME': 'reviewboard.xxx.com', 'SERVER_PORT': '443', 'SERVER_PROTOCOL': 'HTTP/1.1', 'SERVER_SIGNATURE': '', 'SERVER_SOFTWARE': 'Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips mod_wsgi/3.4 Python/2.7.5', 'SSL_TLS_SNI': 'reviewboard.xxx.com', 'UNIQUE_ID': 'WuOCU8uZLT2rqEAdm-1e4QAAAAE', 'mod_wsgi.application_group': 'reviewboard.xxx.com|', 'mod_wsgi.callable_object': 'application', 'mod_wsgi.enable_sendfile': '0', 'mod_wsgi.handler_script': '', 'mod_wsgi.input_chunked': '0', 'mod_wsgi.listener_host': '', 'mod_wsgi.listener_port': '443', 'mod_wsgi.process_group': '', 'mod_wsgi.queue_start': '1524859475338519', 'mod_wsgi.request_handler': 'wsgi-script', 'mod_wsgi.script_reloading': '1', 'mod_wsgi.version': (3, 4), 'wsgi.errors': <mod_wsgi.Log object at 0x55a50f5c5170>, 'wsgi.file_wrapper': <built-in method file_wrapper of mod_wsgi.Adapter object at 0x55a5104cfb70>, 'wsgi.input': <mod_wsgi.Input object at 0x55a50f5c5ef0>, 'wsgi.multiprocess': True, 'wsgi.multithread': False, 'wsgi.run_once': False, 'wsgi.url_scheme': 'https', 'wsgi.version': (1, 0)}> -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? 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