Now this is interesting. When I set DEBUG to True I can actually access the Review Board site, or at least I no longer got the 500 error. Going to the apache log reveals that the original error message has changed to:
[Fri Oct 06 13:40:51.039585 2017] [core:error] [pid 45622:tid > 140492367812352] [client 192.168.10.154:53661] AH00037: Symbolic link not > allowed or link target not accessible: > /var/www/reviewboard/htdocs/static/djblets, referer: http://reviewboard/r/ > It repeats this message dozens of times. Looking at the details of the folder /var/www/reviewboard/htdocs/static revealed: lrwxrwxrwx 1 root root 70 Oct 3 14:04 admin -> > /usr/local/lib/python2.7/dist-packages/reviewboard/htdocs/static/admin > *lrwxrwxrwx 1 root root 78 Oct 3 14:04 djblets -> > /home/me/.local/lib/python2.7/site-packages/djblets/htdocs/static/djblets* > drwxr-xr-x 2 www-data www-data 4096 Oct 3 14:04 ext > lrwxrwxrwx 1 root root 68 Oct 3 14:04 lib -> > /usr/local/lib/python2.7/dist-packages/reviewboard/htdocs/static/lib > lrwxrwxrwx 1 root root 67 Oct 3 14:04 rb -> > /usr/local/lib/python2.7/dist-packages/reviewboard/htdocs/static/rb > Pip was installing to my local directory, not /usr/local/lib/. I checked and it turns out the my $PYTHONPATH variable was not set up. To resolve this: 1. Removed Review Board 2. Set up $Pythonpath in my my .bashrc 3. Logged out, then logged back in 4. Installed djblets using pip 5. Re-installed Review Board Originally I removed Djblets from my local directory, but this caused Review Board installation to fail. For some reason Review Board was still verifying the existence Djblets in my local folder. Despite that, after setting up Review Board again the symbolic link was pointing to /usr/local/lib. Review Board is now working as expected. Thank you for your help! Without that debug info I never would have been able to reach this next step. Have a good one, David On Friday, October 6, 2017 at 1:33:35 PM UTC-4, Christian Hammond wrote: > > That log-related message is harmless, but interesting. It does mean it's > reaching Review Board code. > > This is generally not something you'll want to turn on unless advised by > us, but in your $sitedir/conf/settings_local.py, set: > > DEBUG = True > > Then restart Apache and load the page. See if you get a more detailed > error. > > After we resolve this, you'll want to set DEBUG back to False. This > actually changes a lot of behavior and makes your install slower and less > secure. > > Christian > > On Thu, Oct 5, 2017 at 1:11 PM, <[email protected] <javascript:> > > wrote: > >> Forgot to mention in last message: I talked it over with my supervisor >> and, to the best of our knowledge, there are no other Web Services running >> on that server. >> >> >> On Thursday, October 5, 2017 at 4:08:36 PM UTC-4, >> [email protected] wrote: >>> >>> Hi Christian, >>> >>> Thank you for the reply. >>> >>> There is no log being generated in the Review Board folder, but I did >>> see something I hadn't noticed before in the apache log: >>> >>> [Thu Oct 05 06:25:03.401752 2017] [wsgi:warn] [pid 17317:tid >>>> 140477232400256] mod_wsgi: Compiled for Python/2.7.11. >>>> [Thu Oct 05 06:25:03.401833 2017] [wsgi:warn] [pid 17317:tid >>>> 140477232400256] mod_wsgi: Runtime using Python/2.7.12. >>>> [Thu Oct 05 06:25:03.401988 2017] [mpm_event:notice] [pid 17317:tid >>>> 140477232400256] AH00489: Apache/2.4.18 (Ubuntu) mod_wsgi/4.3.0 >>>> Python/2.7.12 configured -- resuming normal operations >>>> [Thu Oct 05 06:25:03.402013 2017] [core:notice] [pid 17317:tid >>>> 140477232400256] AH00094: Command line: '/usr/sbin/apache2' >>>> *[Thu Oct 05 19:42:51.964780 2017] [wsgi:error] [pid 29333:tid >>>> 140477126346496] No handlers could be found for logger >>>> "djblets.log.middleware"* >>>> >>> >>> I looked through the djblets.log.middleware documentation on the review >>> board site but couldn't find anything about handlers. Have you seen this >>> error before? If so what steps were needed to solve it? >>> >>> Thank you for your time, >>> David >>> >>> On Thursday, October 5, 2017 at 1:41:34 PM UTC-4, Christian Hammond >>> wrote: >>>> >>>> Hi, >>>> >>>> It's not normal on an Ubuntu install to hit a 500 error like this. If >>>> you're seeing a 500 this early, it's usually something failing before any >>>> requests even get to Review Board. These might appear in the apache >>>> error_log in the Review Board site directory's logs/ directory, or maybe >>>> in >>>> Apache's main error_log in /var/logs. Start by checking those and see if >>>> you can find anything that stands out. >>>> >>>> Is this server being used for any other web services? >>>> >>>> Christian >>>> >>>> On Tue, Oct 3, 2017 at 12:15 PM, <[email protected]> wrote: >>>> >>>>> Installing Review Board for the first time and can't get past a "500 - >>>>> Internal Server Error" page on start up. I followed all of the set up >>>>> instructions from the webpage,checked to make sure that Apache is using >>>>> wsgi, and confirmed that the username and password I gave ReviewBoard >>>>> work >>>>> correctly with PostgresSQL. >>>>> >>>>> Is there a way to enable logging from the command line? Or at least >>>>> get more verbose debugging info? As of right now Review Board is not >>>>> writing any log files, and there are no errors in the Apache log file, so >>>>> I >>>>> have no leads on how to fix this problem. >>>>> >>>>> >>>>> *Installation Info*Ubuntu 16.04.3 LTS >>>>> Apache 2.4.18 >>>>> PostgreSQL 9.5.9 >>>>> rb-site 2.5.16 >>>>> Python 2.7.12 >>>>> >>>>> -- >>>>> Supercharge your Review Board with Power Pack: >>>>> https://www.reviewboard.org/powerpack/ >>>>> Want us to host Review Board for you? Check out RBCommons: >>>>> https://rbcommons.com/ >>>>> Happy user? Let us know! https://www.reviewboard.org/users/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "reviewboard" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> >>>> >>>> -- >>>> Christian Hammond >>>> President/CEO of Beanbag <https://www.beanbaginc.com/> >>>> Makers of Review Board <https://www.reviewboard.org/> >>>> >>> -- >> Supercharge your Review Board with Power Pack: >> https://www.reviewboard.org/powerpack/ >> Want us to host Review Board for you? Check out RBCommons: >> https://rbcommons.com/ >> Happy user? Let us know! https://www.reviewboard.org/users/ >> --- >> You received this message because you are subscribed to the Google Groups >> "reviewboard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Christian Hammond > President/CEO of Beanbag <https://www.beanbaginc.com/> > Makers of Review Board <https://www.reviewboard.org/> > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
