Christian,

I have responded in another post that you replied to so we can track my 
issue there. I put the logs there. However, I am a clearcase administrator. 
I know the tool very well. Maybe I can be of service to you as far as 
clearcase support goes for reviewboard??

On Monday, July 24, 2017 at 5:21:20 PM UTC-4, Christian Hammond wrote:
>
> Hi,
>
> Can you tell me what version of Review Board you're using?
>
> Unlike the other types of repositories we support, the ClearCase support 
> is entirely community-owned and driven. We work with those using ClearCase 
> to get patches in for Review Board and RBTools. The reason we depend on the 
> community for this is that ClearCase is not a frequently-used type of 
> repository these days, and we've been unable to get a suitable license from 
> IBM for development.
>
> Can you check the Review Board log file and see what errors are coming up 
> when trying to post a change for review? RBTools is reacting to a crash 
> server-side, which I'd like to help debug.
>
> Christian
>
> On Fri, Jul 21, 2017 at 10:52 AM, AJ Einsmann <[email protected] 
> <javascript:>> wrote:
>
>> So we heard about reviewboard and decided to try it out. I have literally 
>> not have had this much consternation setting up a tool. I was able to get 
>> the tool installed and running. The first two repositories I set up are 
>> working. I have added four more and none are working. In my environment we 
>> have multiple VOBs and views. Our clearcase is setup using regions. So not 
>> all vobs are in the same region. For reviewboard I have cross tagged the 
>> VOBs and views I am using in RB so they can be accessed from the region 
>> that my reviewboard server is in. Our VOBs and views are hosted on seperate 
>> designated VOB servers and view servers. however, only tow of my 
>> repoitories are working for RB. for the others I get the message as posted 
>> below. There is nothing in the log file that is helpful for 
>> troubleshooting. If any of you have any ideas I would love to know.
>>
>> The only thing in the log is the messge:
>> - reloading logging settings.
>>
>> Here is the output when I try to post anything form the failing 
>> repositories:
>>
>> rbt post -d commonPaths.xml@@/main/13:commonPaths.xml@@/main/15
>> >>> RBTools 0.7.10
>> >>> Python 2.7.5 (default, Oct 11 2015, 17:47:16)
>> [GCC 4.8.3 20140911 (Red Hat 4.8.3-9)]
>> >>> Running on 
>> Linux-3.10.0-327.10.1.el7.x86_64-x86_64-with-redhat-7.2-Maipo
>> >>> Home = /user/jupcm
>> >>> Current directory = /view/rbjupcm_view/cm_data/jupiter_testing/COMMON
>> >>> Command line: rbt post -d 
>> commonPaths.xml@@/main/13:commonPaths.xml@@/main/15
>>
>>
>> ........................(I removed the checking for scm tool section for 
>> brevity)
>>
>>
>> >>> Checking for a ClearCase repository...
>> >>> Running: cleartool pwv -short
>> >>> Running: diff --version
>> >>> Running: cleartool lsview -full -properties -cview
>> >>> Running: cleartool describe -short vob:.
>> >>> Running: cleartool pwv -root
>> >>> repository info: Path: /view/rbjupcm_view/cm_da, Base path: 
>> /view/rbjupcm_view/cm_da, Supports changesets: False
>> >>> Making HTTP GET request to http://localhost:80/reviewboard/api/
>> >>> Running: cleartool lsvob -long /cm_data/jupiter_testing
>> >>> Repository's /cm_data/jupiter_testing uuid is 
>> u'b38fa70c.027011e6.8b0a.f8:bc:12:55:e7:14'
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/?tool=ClearCase
>> >>> Cached response for HTTP GET 
>> http://localhost:80/reviewboard/api/repositories/?tool=ClearCase expired 
>> and was modified
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/7/info/
>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>> extended information for this repository.
>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>> fetching extended information for this repository.', u'code': 210}}
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/1/info/
>> >>> Cached response for HTTP GET 
>> http://localhost:80/reviewboard/api/repositories/1/info/ expired and was 
>> modified
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/2/info/
>> >>> Cached response for HTTP GET 
>> http://localhost:80/reviewboard/api/repositories/2/info/ expired and was 
>> modified
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/4/info/
>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>> extended information for this repository.
>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>> fetching extended information for this repository.', u'code': 210}}
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/5/info/
>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>> extended information for this repository.
>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>> fetching extended information for this repository.', u'code': 210}}
>> >>> Making HTTP GET request to 
>> http://localhost:80/reviewboard/api/repositories/6/info/
>> >>> Got API Error 210 (HTTP code 500): There was an error fetching 
>> extended information for this repository.
>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'There was an error 
>> fetching extended information for this repository.', u'code': 210}}
>> Traceback (most recent call last):
>>   File "/usr/bin/rbt", line 9, in <module>
>>     load_entry_point('RBTools==0.7.10', 'console_scripts', 'rbt')()
>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/main.py", line 
>> 133, in main
>>     command.run_from_argv([RB_MAIN, command_name] + args)
>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/__init__.py", 
>> line 663, in run_from_argv
>>     exit_code = self.main(*args) or 0
>>   File "/usr/lib/python2.7/site-packages/rbtools/commands/post.py", line 
>> 713, in main
>>     repository_info = 
>> repository_info.find_server_repository_info(api_root)
>>   File "/usr/lib/python2.7/site-packages/rbtools/clients/clearcase.py", 
>> line 986, in find_server_repository_info
>>     if parse_version(server.rb_version) >= parse_version('1.5.3'):
>>   File "/usr/lib/python2.7/site-packages/rbtools/api/resource.py", line 
>> 301, in __getattr__
>>     raise AttributeError
>> AttributeError
>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
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>
>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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