Hi Antonio, Most mailing list software should handle deduplication of messages. If it sees an e-mail going out to a mailing list and a member of that list is already on the To/CC, then it shouldn't be sending the message to that user. Sounds like that's not happening here.
What are you using for the mailing lists? Is there a chance that the users in question have one version of their e-mail address in the mailing list and another in Review Board? Christian -- Christian Hammond President/CEO of Beanbag <https://www.beanbaginc.com/> Makers of Review Board <https://www.reviewboard.org/> On Tue, Apr 25, 2017 at 5:38 AM, Antonio Soldo <[email protected]> wrote: > Hello > > We noticed some questionable behavior in our app, so I wanted to check > with you guys too. We are currently using ReviewBoard 2.5.9. We have > defined one review group and that group has its mail defined. Our mail > server then knows what recipients should be addressed when mail is sent to > that mail group. > > Lets say someone from that review group publishes a comment on a review > that is made for review group. In this case every person in that mailing > group receives only one mail. > But when someone (that is also listed as a member of review group) replies > to this comment, person that first made comment will receive two mails - > one for mailing group and one for himself. I am not sure who's > responsibility is to handle this situation (if it is possible to manage it) > - our mail server or review board. My question is, is this double mail > notification excepted behavior or not? > > Thanks in advance > > Antonio Soldo > > -- > Supercharge your Review Board with Power Pack: > https://www.reviewboard.org/powerpack/ > Want us to host Review Board for you? Check out RBCommons: > https://rbcommons.com/ > Happy user? Let us know! https://www.reviewboard.org/users/ > --- > You received this message because you are subscribed to the Google Groups > "reviewboard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
