Ah, the actual old-school screenshot feature. We haven't enabled uploading
of new screenshots in the UI since I think 1.6.x? Maybe 1.7.x. We've
replaced it with general support for file attachments. Given that, it's
likely we had a regression in backwards-compatibility for old screenshots.

Would you mind filing a bug about this (
https://hellosplat.com/s/beanbag/tickets/new/?project=reviewboard), and
including all the information, along with the screenshot, that you
mentioned in this thread?

Thanks!

- Christian

-- 
Christian Hammond - christ...@beanbaginc.com
Review Board - https://www.reviewboard.org
Beanbag, Inc. - https://www.beanbaginc.com

On Thu, Nov 5, 2015 at 2:22 AM, John McGowan <john.mcgow...@gmail.com>
wrote:

>
> <https://lh3.googleusercontent.com/-CdRw9xoTgrE/VjsszwDDxoI/AAAAAAAAAFk/fqKD_S_5jC4/s1600/RB2.jpg>
>
>
> <https://lh3.googleusercontent.com/-IhzuE17TkPY/VjsrmOMCOTI/AAAAAAAAAFY/R_sqNpl0Q1g/s1600/RB1.jpg>
>
> Hi Christian, It was 2.8.1 so I put it up to 2.9.0. New reviews with
> attached files are showing ok but not already submitted reviews with
> attached files.
>
> This is what I'm seeing (sorry about the formatting, seems to want to
> attached pictures to the top of this reply!), thumbnails are ok (see
> RB1.jpg). RB2.jpg is all i get when I click through.
> On an existing review and a new file being attached they are showing. Note
> the directory contents and how the files are being created, which could be
> how it is being done now (directory 05 is new working ones, the rest are
> just the filename without that string prepended).
>
> [root@bfs-dl360g7-53-xm2 05]# ls -l ../04
> total 176
> -rwxr-xr-x 1 apache apache 175469 Nov  4 12:18 CC_SNMPTrap.jmx
> [root@bfs-dl360g7-53-xm2 05]# ls -lt
> total 2124
> -rw-r--r-- 1 apache apache  19925 Nov  5 10:18
> d6c586a5-aedd-4d9a-8783-00001883ea48__RB1_300.jpg
> -rw-r--r-- 1 apache apache  57912 Nov  5 10:18
> d6c586a5-aedd-4d9a-8783-00001883ea48__RB1_600.jpg
> -rw-r--r-- 1 apache apache  23472 Nov  5 10:18
> d6c586a5-aedd-4d9a-8783-00001883ea48__RB1.jpg
> -rw-r--r-- 1 apache apache  40951 Nov  5 10:09
> b452a6ba-c754-42a0-bf8e-0996f336d0cb__RB_300.jpg
> -rw-r--r-- 1 apache apache 146216 Nov  5 10:09
> b452a6ba-c754-42a0-bf8e-0996f336d0cb__RB_600.jpg
> -rw-r--r-- 1 apache apache 316166 Nov  5 10:09
> b452a6ba-c754-42a0-bf8e-0996f336d0cb__RB.jpg
> -rw-r--r-- 1 apache apache  40951 Nov  5 10:08
> 00170ca0-2613-49fc-a181-1e3cd644f8e2__RB_300.jpg
> -rw-r--r-- 1 apache apache 146216 Nov  5 10:08
> 00170ca0-2613-49fc-a181-1e3cd644f8e2__RB_600.jpg
> -rw-r--r-- 1 apache apache 316166 Nov  5 10:08
> 00170ca0-2613-49fc-a181-1e3cd644f8e2__RB.jpg
> -rw-r--r-- 1 apache apache  40951 Nov  5 09:45
> 6e7e858f-9498-4c1a-869d-396185f582a8__RB_300.jpg
> -rw-r--r-- 1 apache apache 146216 Nov  5 09:45
> 6e7e858f-9498-4c1a-869d-396185f582a8__RB_600.jpg
> -rw-r--r-- 1 apache apache 316166 Nov  5 09:45
> 6e7e858f-9498-4c1a-869d-396185f582a8__RB.jpg
> -rw-r--r-- 1 apache apache  40951 Nov  5 09:40
> 429f1b9d-c7fe-4faf-bfdf-65d3984a197b__RB_300.jpg
> -rw-r--r-- 1 apache apache 146216 Nov  5 09:40
> 429f1b9d-c7fe-4faf-bfdf-65d3984a197b__RB_600.jpg
> -rw-r--r-- 1 apache apache 316166 Nov  5 09:40
> 429f1b9d-c7fe-4faf-bfdf-65d3984a197b__RB.jpg
>
>
>
>
> On Thursday, 5 November 2015 00:08:49 UTC, Christian Hammond wrote:
>>
>> Hi John,
>>
>> What version of Pillow do you have installed? If you have 3.0.0, there
>> are some bugs that can be problematic in production. If this is the case,
>> try downgrading to 2.9.0.
>>
>> The message in the log there is harmless. Just a deprecation warning for
>> us.
>>
>> Christian
>>
>> --
>> Christian Hammond - chri...@beanbaginc.com
>> Review Board - https://www.reviewboard.org
>> Beanbag, Inc. - https://www.beanbaginc.com
>>
>> On Wed, Nov 4, 2015 at 4:06 PM, John McGowan <john.m...@gmail.com> wrote:
>>
>>> Hi Christian/all,
>>>
>>> Has anyone else noticed clicking on an screenshot thumbnail on an
>>> existing review is not displaying the item. Working ok on a 1.6.16 to
>>> 2.0.20 but not when going up to 2.5.1.1.
>>>
>>> error_log has this when i click on it:
>>>
>>> [Thu Nov 05 00:02:48 2015] [error]
>>> /usr/lib/python2.6/site-packages/ReviewBoard-2.5.1.1-py2.6.egg/reviewboard/reviews/markdown_utils.py:40:
>>> DeprecationWarning: reviewboard.reviews.markdown_utils.markdown_escape is
>>> deprecated. Please use djblets.markdown.markdown_escape.
>>> [Thu Nov 05 00:02:48 2015] [error]   DeprecationWarning)
>>>
>>>
>>>
>>> - John
>>>
>>> --
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>>
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