I knew that logging with new username creates a new account but he isn't worried about reviews linked to him with [email protected], he is only worried about reviews he lost with his new account [email protected].
I might have sounded like I tried to delete user but what I did was to check if the user has something linked to him but not really delete him. I will try your suggestion and update you. -- Yugesh Kambham On Mon, Oct 5, 2015 at 5:12 PM, Christian Hammond <[email protected]> wrote: > Looks like that's the issue. If his old username was [email protected], but the new > username is [email protected], then those are two very different accounts. This is > going to happen to anyone who has a new username due to that change. > > You never want to delete a user, but what you can do is mark one as > inactive. > > My suggestion is to mark any new account as inactive and rename it. Then > take the old account ([email protected]) and rename the username to [email protected], so > all > the old data is linked. > > You may then need to re-assign review requests/reviews in the database to > the new user. > > Generally, it's better to use real usernames and not a @domain.com if > that domain can change. > > Does that help? > > Christian > > -- > Christian Hammond - [email protected] > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > On Mon, Oct 5, 2015 at 4:08 PM, Yugesh Kambham <[email protected]> > wrote: > >> Hi Christian, >> >> We are using LDAP for login. The only reason why I thought of hostname >> change was he was able to see reviews before and not anymore after DNS >> change. (as he claim) >> >> I forgot to mention along with DNS change we changed the LDAP domain so >> the user now has two logins >> e.g. account with [email protected] and account with [email protected] - for both of his >> accounts he had reviews associated but when I looked up for those accounts >> I don't see any reviews in his dashboard page. I tried to delete user but >> reviewboard threw me an warning that "x number of reviews are linked to the >> user, are you sure you want to delete user". >> >> Does this click anything to you? >> >> -Yugesh >> >> >> On Monday, October 5, 2015 at 4:56:04 PM UTC-6, Christian Hammond wrote: >>> >>> Hi Yugesh, >>> >>> None of the review data is tied to a hostname, so I suspect it has >>> something to do with the account he's using, since he had to re-log in >>> again. >>> >>> Is there any chance you're using LDAP/AD and the user has logged in >>> using an alternate casing of his username?We've since added fixes so that >>> this wouldn't create duplicate accounts, but it may be that his old stuff >>> was under a "FooBar" username and the new one is under "foobar". >>> >>> Christian >>> >>> -- >>> Christian Hammond - [email protected] >>> Review Board - https://www.reviewboard.org >>> Beanbag, Inc. - https://www.beanbaginc.com >>> >>> On Mon, Oct 5, 2015 at 3:52 PM, Yugesh Kambham <[email protected]> >>> wrote: >>> >>>> Hello, we recently had to change DNS name of our reviewboard server. >>>> For one of the registered user reviews were gone from his "my dashboard" >>>> page since then. He is still a reviewer for few pending reviews but he >>>> can't see anything in his "my dashboard" page. Does anyone know what's >>>> happening? This didn't happen for all users but only for one user so far. >>>> Any help is appreciated. >>>> >>>> We are using reviewboard v2.0.2. >>>> >>>> Thanks, >>>> Yugesh >>>> >>>> -- >>>> Supercharge your Review Board with Power Pack: >>>> https://www.reviewboard.org/powerpack/ >>>> Want us to host Review Board for you? Check out RBCommons: >>>> https://rbcommons.com/ >>>> Happy user? Let us know! https://www.reviewboard.org/users/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "reviewboard" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
