Hi Christian, I have verified email address of all users and they are correct and none of it is empty. I still face this issue where mails are not sent intermittently. Same set of users get email when a review is raised and they dont get when a comment is added. Lot of users are complaining about this as they are missing review requests and updates. I tried to remove sendmail and installed postfix as mail agent on my RHEL 5.5 review board server. But that doesnt seem to fix the issue either. I still see the error below
Error sending e-mail notification with subject 'Re: Review Request: test123' on behalf of '"example1" <[email protected]>' to '"example2" <[email protected]>,"example1" <[email protected]>': {'example2 <[email protected]>': (550, '5.7.1 <[email protected]>... Access denied'), 'example1 <[email protected]>': (550, '5.7.1 <[email protected]>... Access denied')} Traceback (most recent call last): File "/usr/lib/python2.4/site-packages/ReviewBoard-1.6.12-py2.4.egg/reviewboard/notifications/email.py", line 231, in send_review_mail message.send() File "/usr/lib/python2.4/site-packages/Django-1.3.3-py2.4.egg/django/core/mail/message.py", line 251, in send return self.get_connection(fail_silently).send_messages([self]) File "/usr/lib/python2.4/site-packages/Django-1.3.3-py2.4.egg/django/core/mail/backends/smtp.py", line 86, in send_messages sent = self._send(message) File "/usr/lib/python2.4/site-packages/Django-1.3.3-py2.4.egg/django/core/mail/backends/smtp.py", line 104, in _send email_message.message().as_string()) File "/usr/lib/python2.4/smtplib.py", line 691, in sendmail raise SMTPRecipientsRefused(senderrs) SMTPRecipientsRefused: {'example2 <[email protected]>': (550, '5.7.1 <[email protected]>... Access denied'), 'example1 <[email protected]>': (550, '5.7.1 <[email protected]>... Access denied')} Please advice. On Monday, 13 January 2014 09:17:51 UTC+5:30, shravanthi s wrote: > > Hi, > > Some of our users are complaining that they are not getting any mail > notifications when review comments are added to an ongoing review. However > these users get email alets when the review is created/posted. I took a > look at the email settings and they seem to be fine. Any other settings i > need to check to resolve this issue? > > Thanks, > Shravanthi > EMC2 > -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
