Status: New
Owner: ----
Labels: Type-Defect Priority-Medium
New issue 3789 by [email protected]: "UnicodeDecodeError: 'ascii' codec
can't decode byte 0xe4 in position 92: ordinal not in range(128)" sending
an email on Windows
https://code.google.com/p/reviewboard/issues/detail?id=3789
What version are you running?
2.0.13
What's the URL of the page containing the problem?
reviewboard/
notifications/email.py
What steps will reproduce the problem?
1. In Admin/Review E-Mails set wrong credentials
2. Create a new review
3. Set a user (who has a email address) as reviewer
4. Publish
What is the expected output? What do you see instead?
Error in reviewboard.log
What operating system are you using? What browser?
Windows 7 eng, Chrome
Please provide any additional information below.
Python Exception logged in Apache error.log:
Traceback (most recent call last):
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
File "C:\\Python27\\Lib\\logging\\__init__.py", line 859, in emit
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020] msg =
self.format(record)
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
File "C:\\Python27\\Lib\\logging\\__init__.py", line 732, in format
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020] return
fmt.format(record)
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
File "C:\\Python27\\lib\\site-packages\\djblets-0.8.15-py2.7.egg\\djblets\\log\\__init__.py",
line 95, in format
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020] return
logging.Formatter.format(self, record)
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
File "C:\\Python27\\Lib\\logging\\__init__.py", line 471, in format
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
record.message = record.getMessage()
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020]
File "C:\\Python27\\Lib\\logging\\__init__.py", line 335, in getMessage
[Thu Feb 26 15:54:02.926841 2015] [:error] [pid 4412:tid 1020] msg =
msg % self.args
[Thu Feb 26 15:54:02.927841 2015] [:error] [pid 4412:tid 1020]
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe4 in position 92:
ordinal not in range(128)
[Thu Feb 26 15:54:02.927841 2015] [:error] [pid 4412:tid 1020] Logged from
file email.py, line 302
To fix replace line 296-302 with
logging.exception("Error sending e-mail notification with subject '%s' on "
"behalf of '%s' to '%s'",
subject.strip(),
from_email,
','.join(list(to_field) + list(cc_field)))
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