Pasted from:
http://www.m-w.com/cgi-bin/dictionary?va=runaround
Main Entry: runaround
Pronunciation: 'r&-n&-"raund
Function: noun
Date: 1915
1 : deceptive or delaying action especially in response
to a request <tired of getting the runaround>
2 : matter typeset in shortened measure to run around
something (as a cut)
On Mon, 4 Sep 2000, Wayne Dyer wrote:
> (Like when you buy a Brand X computer with a Brand
> Y video card and then call Y for support and they
> tell you to call X.)
>
*sigh* We all have stories to tell, so here's mine.
How could replacing a simple device--in this case a
power cord--be so darn complicated for company X?
The company that I was working for at the time, was
doing a number of internal transitions. Office
furniture and people were getting moved around
constantly to accomodate new staff additions,
renovations, and etc. During this shuffle, the power
cord to a scanner was lost, although we still had the
OEM data cable.
The power cord and the data cable were proprietary (the
cord used a weird voltage) so we had to call X
support to get another one. They could not help us,
period. But, instead of telling us this point-blank,
they were evasive, and shifted us from one person to
another. They said that we needed to have the power
cord in our possession to 'replace' it. A power cord
could not be given to us unless we gave them one to
replace. Is that weird or is that...weird?
Best Regards,
L.G.
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