So did I (I'm registred for a pro version), but having to wait 5 days for an
answer which is of absolutely no help is a pity.
As I explained it to another guy a few days ago, how do want I and Linux
have some credibility, from a CEO point of view, when you say him "I would
replace Win boxes with Linux ones" and it takes near a week to a techsup
only to say me he has no solution to provide (and it seems to be a basic
problem).
This beeing said, it's not basically better nor worse than M$ support you
have to pay for. Just to get an excerpt from the Technet CDs you've already
looked at.
Well, this is out of topic on this list so I will not continue further.
Alain
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of
> Manuel A. Camacho Q.
> Sent: Monday, May 01, 2000 12:33 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Customer support
>
>
> RedHat's customer support has never worked for me. Their idea
> of support
> is helping you take out the CD's out of the box. Anyway, I
> buy the boxed
> set because it is a good product.
>
> -Manuel.
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