I've installed numerous RH servers for community groups and I depend on
up2date to keep them up2date.

After a recent install of RH9, up2date failed to run and gave me a string of
errors which I sent off to RedHat Network feedback since I use RHN with all
the servers. To my surprise they returned my message within just a couple of
hours with a few things to try which are outlined in a FAQ which I followed
carefully.

Well long story short, nothing has worked and up2date is still failing to
work. To make matters worse, I have been waiting 6 days now for a response
to follow up messages I sent regarding this to rhn feedback and rh support.
I'm not sure what the story is but it sure shakes my faith in RedHat when I
can have a new server online for a week without being able to get current
software for it.

So I thought I'd throw my pleas for assistance to members of this list as it
looks quite active. Thanks in advance.

I'm running RH9 and up2date from the command line. It returns the following
error when I run it and in the logs:

[EMAIL PROTECTED] root]# up2date -u
Traceback (most recent call last):
  File "/usr/sbin/up2date", line 993, in ?
    main()
  File "/usr/sbin/up2date", line 612, in main
    up2dateAuth.updateLoginInfo()
  File "up2dateAuth.py", line 112, in updateLoginInfo
  File "up2dateAuth.py", line 96, in login
  File "up2dateAuth.py", line 48, in maybeUpdateVersion
  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 151, in
getVersion
    release, version = getOSVersionAndRelease()
  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 144, in
getOSVersionAndRelease
    raise up2dateErrors.RpmError(
up2date_client.up2dateErrors.RpmError: RPM error.  The message was:
Could not determine what version of Red Hat Linux you are running.
If you get this error, try running

                rpm --rebuilddb

Rebuilding the database does nothing and so I've tried uninstalling and
reinstalling up2date and rpm itself. Nothing seems to work. Last night I ran
the CDs back through the machine as an "Upgrade" install hoping that would
help but it hasn't. Before I did this the error I was receiving stated that
up2date could not determine the version of linux that was running. I think
this is the key to the issue.

This is the first time I've installed RedHat on a dual processor machine and
when it came up after the install there was a choice of two kernels to boot
from. The default had "smp" at the end of the label and I'm assuming this is
the kernel that can deal with dual processors??? I'm not sure whey it gave
me an option of two. Odd thing is that the motherboard has only one CPU
installed but I've seen references in boot up statements etc that make it
look like there are two. Is this an issue?

Any of this ring a bell with anyone? I could sure use some assistance here
as I am extremely concerned about not having the server up to date.

Cheers.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Darrell Burkey
Canberra, Australia


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