>
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> On Sun, 19 Nov 2000, Karsten Petersen wrote:
>
> > Hello,
> >=20
> > some weeks ago I submitted into Bugzilla (bugzilla.redhat.com) that the
> > component "lm_sensors" is missing in Bugzilla's list of RH7 components.
>
> Hm.. it appears to be there, but not on the javascript page...
> >=20
> > Until now nothing happened.
> >=20
> > When I look at Bugzilla there are about half a dozen bugs reported which
> > are somewhat equal to mine and all are "NEW" - why is nobody handling
> > them?
>
> Unfortunately Red Hat only has a set number of engineers and they
> haven't yet discovered the technology to allow them to work infinite
> hour days. This means that while your bugs in bugzilla will get looked
> at, they won't necissarily get looked at the day you submit them.
I don't think many people expect a same-day reaction, but if it takes "weeks" surely
many who paid for their RHL will look elsewhare next time.
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