I've handled nearly a hundred SE service tickets but have never encountered a faulty I/O switch before. If I did encounter this I have a hefty stack of derelict units sitting in a pile of e-waste from which I could pull one. Prepare the customer in advance as SE offers only a pittance of labor reimbursement, meaning they will be responsible for your labor costs.
Cheers, Sam [image: OnSite Energy] <https://onsiteenergyinc.com/> Sam Haraldson Operations Specialist
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