Well, un their defense, they do have a war going on....
-Glenn
On Jun 26, 2025 09:50, Lou Russo via RE-wrenches <[email protected]> wrote:
Aloha All,Anyone got a good contact inside Solaredge they would care to share off-list?I need to talk to someone who can make stuff happen. Support and their management team can not handle my simple request for a firm ETA or the promise of expedited service for this one support ticket and it is becoming a big problem for me and my client.It is about getting a RMA replacement inverter sent out in a timely manner, not the 1-2 months it has been taking or at the minimum a firm ETA. I have been wrestling with them for 15 days now. The RMA was approved on June 11th. A real-estate deal hangs in the balance. Ughh.Aloha,Lou RussoSpree Solar Systems LLCC-34322
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