A couple more things that may help are using a higher quality cable than the supplied Outback cables and putting the electrostatic goop on the ends. Again, maybe these are obvious suggestions but they have certainly made a difference in the many Outback systems we have in the field. Over the years we've had several of those green cables fail(many even still testing ok). We now make new cables with cat5e/cat6(shielded if any of the run is parallel with AC conductors) especially if any significant distance is involved. I agree it will also help if you can go directly to the starlink router. We have a few with starlink and have had good experiences when hardwired. Tyrone Houck Oregon Solarworks LLC CCB #204937 LRT #076 541-787-1366 tyr...@oregonsolarworks.com
On Sun, Feb 23, 2025, 6:36 AM Dan Fink via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > That's very useful advice Chris, thank you. I will do a factory reset and > update firmware next weekend when I go down there. We are not using Wifi > for either the Mate3S or the Resol solar thermal system, they are both on > the DSL. The homeowner's Starlink is the new Gen4, so the router has a > couple extra LAN ports on it....and is located only 15 feet from the > Mate3S. The DSL is located 90 feet away, in the basement, and the walls are > concrete with rebar that blocks wifi, which is why we had to run fiber > optics for the LAN to the Mate3. > > Fingers crossed that I can just update and factory reset the Mate3S next > weekend, and hardwire it directly to the Starlink router. > > Dan Fink > Owner, Buckville Energy Consulting LLC > IREC Certified Instructor for PV and Small Wind Installation > NABCEP Certified PV System Inspector > NABCEP PV Associate > d <dan.f...@greendustrialtraining.com>anbo...@gmail.com > 970-672-4342 > > > > On Sun, Feb 23, 2025 at 5:15 AM Chris Mason via RE-wrenches < > re-wrenches@lists.re-wrenches.org> wrote: > >> The Starlink router comes as a WiFi device and most people use that WiFi >> as is. I obtained the hard wire ethernet interface for the Starlink router >> and connected my own router and managed WiFi access point system. >> Most of our inverters use WiFi but cannot connect to 5Ghz WiFi, so we >> have to turn that off and connect to the 2.4Ghz WiFi. >> The MATE3 devices that I have used have lost the use of the ethernet >> connection after some time, and Outback has told me to reset to factory and >> then update the firmware. >> If your MATE3 is losing connection, is it still on the local network? I >> think that is an important item to determine. >> >> On Sat, Feb 22, 2025 at 12:50 PM Dan Fink via RE-wrenches < >> re-wrenches@lists.re-wrenches.org> wrote: >> >>> Esteemed Wrenches - can anyone provide me with recent updates as to how >>> Starlink is working with outback OpticsRE currently? I tried it on a >>> nightmare offgrid system last year, it didn't work, I called Outback tech >>> support, they said it was an issue, and they were working on Mate3S >>> firmware updates, and then they were sold to the EG4 folks who are >>> non-responive. >>> >>> I have a remote nightmare system that I thought I finally fixed over a >>> year ago. The internet connection is DSL (yepper, the 1990s are calling and >>> want to laugh at me) and I fixed the problem for about a year by keeping >>> just OpticsRE and the Resol solar thermal on the old DSL, and moving all >>> mobile device traffic to Starlink.This a southern Colorado "Santa Fe" style >>> estate with rebar-embedded concrete walls that block all wifi. All Outback >>> Optics is hardwired LAN, with a fiber optic LAN system installed just for >>> Outback because the over 50 foot distance didnt work. >>> >>> Now it is misbehaving again, on the DSL. Stays connected for 4-6 hours, >>> then drops. Homeowner trained the housekeeper to reboot the Mate3S, works >>> for 4-6 hours then drops, she only goes there once a week or 2. Can I try >>> again to connect the Mate3S hardwired to Starlink, or will it be once again >>> a futile waste of my billing hours as was last time? >>> >>> I'm just happy the homeowner is a very nice guy and OK with paying my >>> bill for so many site visits, even when those visits don't fix the problem. >>> That's a rare situation, many other clients would be suing me. >>> >>> But when I started in this business in 1994, there were no solar >>> monitoring LANs and only horribly slow satellite links that wouldn't do >>> data. I would never have known what that even meant. Now, seems like I am >>> doing more LAN networking work than PV volts amps watts. And this is FLA >>> batteries, not LiFePO4 and no BMS. >>> >>> What a strange new world we live in. >>> >>> Owner, Buckville Energy Consulting LLC >>> IREC Certified Instructor for PV and Small Wind Installation >>> NABCEP Certified PV System Inspector >>> NABCEP PV Associate >>> d <dan.f...@greendustrialtraining.com>anbo...@gmail.com >>> 970-672-4342 >>> >>> >>> >> >> _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
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