I’m wondering if the batteries are out of balance. You might need to charge 1 
set alone or even individually to get them full and calibrated. 

I had someone with a different kilovault have similar issues which when we 
charged them individually took care of the problem. And guessing it will come 
back at some point. 

The other thing I just remembered is that there are balancers from a few 
companies that I’d recommend ( so does kilovault). 

Kilovault and victron are the two that come to mind but are probably others. 

Jay

> On Jul 30, 2024, at 12:36 PM, Maverick Brown via RE-wrenches 
> <re-wrenches@lists.re-wrenches.org> wrote:
> 
> Chris
> 
> Lots of variables here. 
> Is this system on grid or off grid?
> 
> 8 of those batteries wired in series / parallel would be about 30kWh gross 
> capacity. 4 x 12Vnom x 300Ah x 2 sets. About 51.2 x 300 x 2 x 80% = 24.6kWh 
> usable. 
> 
> What are the charge settings? Load profiles? Etc. 
> 
> Do you have access to MySolArk.com for that customer to see how things are 
> going? Do the batteries get charged (about 3.45V per cell each day or six)? 
> How low do they get each day? Does the generator auto start on time? 
> 
> 
> Thank you,
> 
> Maverick
> 
> Maverick Brown
> Off-Grid Solar Commander since 2006
> Maverick Solar Enterprises, Inc.
>  • Solar Commander Remote Power
>  • SunFlow Systems Cathodic Protection 
> maver...@mavericksolar.com
> 512-460-9825
> 
> 
> 
>>> On Jul 30, 2024, at 12:57 PM, Chris Daum via RE-wrenches 
>>> <re-wrenches@lists.re-wrenches.org> wrote:
>>> 
>> Any ideas on what might be ailing our KiloVault LiFePo4 3600HLX+ batteries?
>> Customer has 8 of the 3600HLX+ (300ah).  New outta the box and they aren't
>> holding charge. We hear that KiloVault is out of business?  Inverter is the
>> Sol-Ark 15K.  Insights on what we can do and other ideas that can provide a
>> direction will be appreciated.  Generator is 20KW Generwreck...er...Generac.
>> The installer is the customer's electrician.  Thanks so much!
>> 
>> Best,
>> 
>> Chris Daum
>> Oasis Montana Inc.
>> 406-777- 4321
>> 406-777-4309 fax
>> www.oasismontana.com
>> 
>> 
>> 
>> 
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