Yep, I found this out when I installed my first Fortress Evault / Envy inverter combo last month.
What was also a bit different at first is the fact there are -2- different apps: the Guardian gateway app and the Envy inverter app. I bought the guardian thinking it was the only way to see the system remotely, but this is not true IF you've installed the Envy inverter also. The limitation of no "fleet" monitoring is puzzling. But now I'm glad there's a unique app for the inverter. The inverter app is much more detailed and allows most parameters to be tweaked remotely. The Guardian app id for basic system monitoring only. So the single-user per app has worked out OK. My customer uses the at-a-glance Guardian app, and I use the Envy app for more detailed monitoring and programming. On Wed, Dec 6, 2023 at 12:11 PM Sam Haraldson via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Here is an official communication from Fortress that we received recently > when inquiring about monitoring Fortress batteries as an Installer. Some > of you may find the info relevant. > > ---------- Forwarded message --------- > From: <supp...@fortresspower.zohodesk.com> > Date: Mon, Dec 4, 2023 at 12:37 PM > Subject: Re:[## 5635 ##] Remote Monitoring Access > To: -----@---------------.com > > > Hi -----, > > As of right now, the Guardian app is designed to be used by the end user > only and does not have "fleet management" capabilities as you have > described. This is a highly demanded feature so we are working on getting > this added by Q2 2024. > > If you would like to view the info from their Guardian, you can use their > login info and log in using their credentials on your phone. > > Best, > ----- ------ > Applications Engineer II > Fortress Power > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > -- *Kirk Herander / **kirkh@vermont.solar <kirkh@vermont.solar>* *Owner|Principal, VT Solar, LLC* *Celebrating our 33st Anniversary 1991-2024!!* dba Vermont Solar Engineering 802.559.1225
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
