Hi Mac,

For what it’s worth, probably a good idea to make sure that the FN-DC is
calibrated correctly as well.

Best,

-Chris

On Tue, Jan 25, 2022 at 4:36 PM Mac Lewis <maclew...@gmail.com> wrote:

> This is an off-grid site. It worked as programmed for about a month...
>
> I will certainly have a spare if I have to go up.
>
> Thanks
>
> On Tue, Jan 25, 2022, 11:00 AM Nick A Lucchese <luccheseso...@me.com>
> wrote:
>
>> Greetings Mac,
>>
>> If it’s a snowcat ride definitely don’t go up there without a new and
>> tested controller. I had this happen on a large project last year and
>> unfortunately it ended up with an undesirable outcome. The system was
>> originally two of the early non AFCI versions that worked fine for 15
>> months and then the client had me double the array by maxing out a large
>> garage structure so I therefore added two more of the newer AFCI versions.
>> When I went for the final step to commission and closed all the breakers on
>> the battery side all four controllers were stuck in Silent. I tried
>> everything with no success. I was also getting a “Fault Input Active” error
>> as if the RSI initiator had been hit but without any sort of real
>> consistency that would go off sometimes. No idea why this happened, all I
>> did was completely power down the system so that I can work safely in the
>> GSLC’s. To disclose all details, the system did employ their ICS combiner
>> solution however the RSI was back in the operational position. After I
>> pulled two new FM100’s from my inventory and replaced half of his
>> controllers they were convinced I wasn’t just huffed up on goofballs and
>> replaced all of them for me. The bummer was the “new” units they sent me
>> came from their warranty exchange stock and two of those were dead out of
>> the box too! Last year I also had a FNDC that also died from being powered
>> down so the unfortunate result to those experiences is that now I’m scared
>> to power down the systems anymore! (Yes, I always power down array first
>> before battery).
>>
>> I can fairly say that I spend at least 40 hours a year
>> swapping/boxing/shipping/labeling/waiting in line at UPS
>> Store/diagnosing/holding for tech support for FM80’s. Not trying to dish on
>> Outback, I love them (mostly) and after a couple decades of installing
>> their controllers it only makes sense that they’re going to fail but I’ve
>> had to learn to really keep up on my procedures to keep track of all the
>> failed controllers in my inventory. It’s a constant loop of controllers in
>> and out. Starting to see some more Classic failures as well however most of
>> them are much older than the Outbacks and Midnite’s RMA process takes less
>> than 1/4 of the time it takes to deal with Outback (though they are getting
>> better it seems).
>>
>> Best of luck with the effort Mac! Nick
>>
>> On Jan 25, 2022, at 4:41 AM, Mac Lewis <maclew...@gmail.com> wrote:
>>
>> Hello Wrenches,
>>
>> I have a recently installed Outback system, (Radian, FM100, Mate 3s) that
>> was humming along great for about a month but for some reason the FM 100
>> stopped charging.  It went through a full charge day, but has stayed in
>> Silent state ever since.  No event was logged (via Optics at least) and we
>> are well within its current and voltage bounds.
>>
>> I can see ~ 210 V on the PV input via Optics
>> We are below rebulk and float thresholds.
>>
>> I have tried to remotely trigger a bulk charge, an eq charge etc.  I have
>> tried remotely rebooting the Mate.  Any other things I should try
>> remotely?  I am trying to avoid a long snowcat ride!
>>
>> Thanks
>>
>> --
>>
>>
>>
>> Mac Lewis
>>
>> *"Yo solo sé que no sé nada." -Sócrates*
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Chris Sparadeo


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