I emailed Mr. Soleil this am as it looks like Enphase has fixed the
issue above. I received two reports this am with the site id in the
Subject Line. This is really helpful to us as we now can use our
filters to put these reports in the proper customer's file
automatically. Thank you Nick, and thank you Enphase. Chris
On 10/28/2021 10:52 AM, Nick Soleil wrote:
Thank you Chris for sharing your concern. I also noticed this change
a couple days ago. I'm working this internally and will let you know
what I find out.
Cordially,
Nick Soleil
Enphase EnergySenior Product Manager
(707) 763-4784 x7267 // office
(707) 321-2937 // cell
*Powering What’s Next*™/ | /The Enphase Energy Management System
<https://enphase.com/en-us/products-and-services/envoy>
NABCEP Certified Solar PV Installer #03262011-300
California C10 Licensed Electrician #986315
------------------------------------------------------------------------
*From:* RE-wrenches <[email protected]> on
behalf of Christopher Warfel <[email protected]>
*Sent:* Thursday, October 28, 2021 7:16 AM
*To:* [email protected]
<[email protected]>
*Subject:* [RE-wrenches] Enphase Monthly Reporting Software Update
Remove Site ID in Subject Line?
*EXTERNAL EMAIL* - *Use caution when responding, clicking, and/or
downloading attachments.*
Five months ago, our Enphase monthly reports removed the site name
from the Subject line. After many, many emails and phone calls, today
I was told their software engineers were aware of the problem and they
were not going to fix it. They were working on "more important
things", so too bad, I am sorry. We had filtered the reports so they
went directly to a customer's folder. This is a step backwards for
certain and seems pretty stupid from an installer perspective.
I am wondering if anyone else has this issue.
All I could find out is that "Steve" at Enphase was in charge of this,
but they would not provide contact information because "He does not
interact with customers."
Chris Warfel
--
Christopher Warfel
ENTECH Engineering, Inc.
PO Box 871, Block Island, RI 02807
401-466-8978
<https://urldefense.com/v3/__http://entech-engineering.com__;!!J0D89H32QIeNiQ!keY80NLIRckZlrzU5dudtrSIo6EVe5T9rZFro7w3D2HikGEiG6I2YxXEq1K3R4I6eL4$>
--
Christopher Warfel
ENTECH Engineering, Inc.
PO Box 871, Block Island, RI 02807
401-466-8978
<http://entech-engineering.com>
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