Hello Kent,

Thank you for your feedback. While the SCP is available for basic 
configuration, the Gateway is the best option to maximize the XW Pro's full 
features and configuration options.  The XW Pro Owner's Manual has been updated 
with monitoring and configuration information based on the Gateway. 

https://solar.schneider-electric.com/wp-content/uploads/2020/10/ML202003_Conext-XW-Pro-NA-Owners-Guide-990-91227A-01.pdf

With the Gateway, you and your customer can have full access to monitor and 
control with great flexibility:
*       Local connection with no internet required
*       Via InsightCloud for remote monitoring and support

The XW Pro powers Gateway through Xanbus, ensuring it is accessible for 
configuration even if the AC power has been disconnected.

Best Regards,

Sandra Herrera


-----Original Message-----
From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of Kent 
Osterberg
Sent: Wednesday, January 6, 2021 11:00 AM
To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
Subject: [RE-wrenches] Schneider Electric XW Pro

[External email: Use caution with links and attachments]

________________________________



I just finished a call with Schneider Electric tech support about setting up a 
multi-inverter XW Pro system. My complaint was (and is) that despite what the 
manual says, you can't set up a XW Pro slave unit in a multi-inverter system 
using the system control panel (SCP); that can only be done using the gateway 
or the configuration tool. And once a XW Pro is set up to be a slave, the only 
path back to being a master is with the gateway or the configuration tool, or 
to reset the unit to factory defaults with the SCP. Technician explained that 
the 20-year old design of the SCP doesn't have enough memory to allow the 
120/240 split phase options. However, it does seem to have enough memory for 
120 or
240 single phase and 120/208 three phase, ...

The reason this is a thorn in my side is that Schneider wants to market this 
inverter for off grid use and seems to totally ignore what happens when you 
have an off grid power system failure. If you have a master inverter failure 
and need to reconfigure the system, it needs to be something that can be 
corrected easily - in the middle of the night. No ac power, no computer, no 
phones, no internet. The only option seems to be to reset a slave unit with the 
SCP and then reprogram it.

No longer as enthusiastic about using Schneider for off grid power.

Kent Osterberg
Blue Mountain Solar
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