I can second that it is probably the generator

And a 4K generator does not have an off a lot of headroom to charge batteries 
as well as carry the loads in the house

Put a fast reacting meter on it and see what the voltage is as the generator 
goes up and down charging and not charging

I have plenty of other ideas but not enough time to cover than all

Bob Ellison

> On Dec 15, 2020, at 3:01 PM, Roy Butler <r...@four-winds-energy.com> wrote:
> 
> Dave,
> 
> You're not far from me, so I know that the temperature at the site has been 
> well below freezing at night.
> After running a series of cheap generators here for many years I can tell you 
> that there's likely water built up at the bottom of the fuel tank.
> This freezes and constricts fuel flow which of course affects generator rpm 
> and thus voltage and frequency.
> 
> So check for that but as everyone else has said so well, it's the generator.
> Roy Butler
> Four Winds Renewable Energy, LLC
> 8902 Route 46, Arkport, NY 14807
> 607-324-9747  www.four-winds-energy.com
> 
> Education is when you read the fine print; experience is what you get when 
> you don’t.
> 
> Although no trees were killed in the sending of this message, 
> a large number of electrons were terribly inconvenienced.
> 
>                 
>> On 12/15/2020 2:17 PM, Dave Tedeyan wrote:
>> From what I understand, they have had the system for a little over a year, 
>> and have not done any maintenance on the generator.
>> I was also more suspicious of the generator, and was going to try turning 
>> down the charging amps to see if the generator will work better not being so 
>> loaded.
>> 
>> Dave, do you know if the Conext will log an error if the relays have 
>> actually been damaged? I am hoping that there will be something in the error 
>> logs that will help identify whether there is an inverter issue now, or 
>> whether the issue lies with the generator input.
>> 
>> Thanks!
>> -Dave
>> 
>> Dave Tedeyan, PE
>> Senior Engineer | Taitem Engineering, PC
>> 
>> 110 South Albany Street | Ithaca, NY 14850
>> o. 607.277.1118 x121  f. 607.277.2119
>> www.taitem.com
>> 
>> Solar • Sustainability • Energy • Design
>> Certified B-Corporation since 2013
>> 
>> 
>>> On Tue, Dec 15, 2020 at 2:01 PM jay <jay.pe...@gmail.com> wrote:
>>> HI Dave,
>>> 
>>> Have them turn down the AC input and see if that fixes it. 
>>> Sounds like a classic generator issue.
>>> As to why?  When did they last change the oil, air filter, fuel filter, 
>>> spark plug, adjust the valve or some electronic issue with the generator. 
>>> 
>>> 
>>> jay
>>> 
>>> peltz power
>>> 
>>>> On Dec 15, 2020, at 11:14 AM, Dave Tedeyan <dtede...@taitem.com> wrote:
>>>> 
>>>> Hi All, 
>>>> 
>>>> I am going to service a system where the homeowner is telling me that 
>>>> their Conext SW4048                         had been working fine for 14 
>>>> months, and then all of a sudden recently stopped being able to charge the 
>>>> batteries from the generator. It is an off grid system. 
>>>> 
>>>> The inverter would start charging the batteries, but then about a minute 
>>>> later they would hear a relay click and the charging would stop. Then it 
>>>> would just keep cycling. If they turned everything off for a while, they 
>>>> could then turn it back on and charge for maybe 10 minutes before it would 
>>>> start cycling. They just have a crappy 4kw generator from Harbor Freight.
>>>> 
>>>> I have not laid my own eyes on it yet, but will be there in the next day 
>>>> or two. Just wondering if anyone has experienced these symptoms and have a 
>>>> good idea of what to look for first.
>>>> 
>>>> Thanks!
>>>> -Dave
>>>> 
>>>> Dave Tedeyan, PE
>>>> Senior Engineer | Taitem Engineering, PC
>>>> 
>>>> 110 South Albany Street | Ithaca, NY 14850
>>>> o. 607.277.1118 x121  f. 607.277.2119
>>>> www.taitem.com
>>>> 
>>>> Solar • Sustainability • Energy • Design
>>>> Certified B-Corporation since 2013
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