Drake,
I attached a screenshot. I have had zero problems but I was a Beta field tester for Schneider. I use DHCP only. Everything works that I need for offgrid to config a remote system on Insight2. Ignore the events as this is a known problems for firmware, 2 months away I am told. Make sure you guy's are clearing your browser cache as instructed in the firmware. Dave Angelini Offgrid Solar "we go where powerlines don't" http://members.sti.net/offgridsolar/ [1] e-mail offgridso...@sti.net [2] text 209 813 0060 On Fri, 13 Sep 2019 09:09:10 -0400, Drake wrote: I have very similar issues. The Gateway connects and disconnects continually. I have 14,370 events listed, mostly the Gateway connected and disconnected. The first few weeks it was running, the Insight 2 (the Gateway web site) scrolled repeatedly through all the error messages it could throw out. I went out to the site thinking that the system would be in smoldering ruin, but it was working perfectly. The Gateway - Insight 2 system does not seem market ready. Tech support seems to have dried up. The last information I got was: "Are you using DHCP or static IP?. If static, make sure the DNS server and gateway server are correctly manually entered. Also make sure the IP address you chose is appropriate for the subnet range of your router" * Is the connection and disconnection an issue of static IP vs DHCP? * How are corrections make? * How does one correctly enter the DNS server and Gateway. * Where is it entered? * How do we know what IP address is appropriate for the subnet range of the router? Thanks in advance. Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV 740-448-7328 http://athens-electric.com/ [3] At 11:07 PM 9/12/2019, you wrote: I have a net metered battery backup Dual stack XW Pro with a Conext Gateway. The Gateway is communicating on the Xanbus netwark and I'm able to read and write to the inverters through the gateway as long as I'm connected to it through the local area network. I was also able to register the Gateway on the Insight2 website which has retained some of the iniial data. However, shortly thereafter the gateway seems to have stopped communicating with the insight server, or at least the server has stopped showing the gateway as connected. I know there is internet access because everything else on the LAN has connectivity. Schneider support not only has been having ridiculously impossible wait times, but when I do get through to them, they are of no help with this issue. I've made my way to tier 3 support, but that has not helped in this matter. Does anyone know if there is a trick or some reason why the gateway would stop communicating out to the Insight2 server. I've updated all the firmware of the schneider products. This has allowed me to actually have the gateway start working properly, based on the most recent firmware update this past week. I've really been happy with the XW+ inverters as well as this relatively new communication and remote programming capability that the gateway promises. I would like to continue to use them, however, the difficulty of getting to Tech Support, no less someone that can actually help is starting to affect my decision process. Any suggestions are welcome. Thanks, Howie Howie Michaelson Sun Catcher NABCEP Certified Solar PV Installer™ Solar Electric Systems Sales & Service 802-272-0004 _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org [4] List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html [5] List rules & etiquette: www.re-wrenches.org/etiquette.htm [6] Check out or update participant bios: www.members.re-wrenches.org [7] -- Links: ------ [1] http://members.sti.net/offgridsolar/ [2] mailto:offgridso...@sti.net [3] http://athens-electric.com/ [4] http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org [5] http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html [6] http://www.re-wrenches.org/etiquette.htm [7] http://www.members.re-wrenches.org/
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