We have had countless failures on the HD Waves, I am surprised they are even still in business. We have generally moved away from them in the last year. I have never seen an issue with their older equipment.
On Wed, Jul 24, 2019 at 1:10 PM Jerry Shafer <jerrysgarag...@gmail.com> wrote: > Wrenches > For some time starting last fall and into the spring we had several 7600 > with some sort of issue, some comms, some dead, some failed in the field > shortly after install, once we did the repairs/RMA's they seemed ok but we > have moved away from them this year. > Jerry > > On Wed, Jul 24, 2019, 12:55 PM Andrew <and...@greenwired.com> wrote: > >> Hey Howard, >> >> We have started to notice this as well, we recently got 2 >> DOA inverters(new setapps) in a row for the same client…They were not happy >> either. I have also noticed their tech support has also gotten worse with >> huge wait times or call backs days later. I really enjoy their equipment >> but it’s a bummer that their quality has gone done hill. >> >> >> >> >> >> Andrew Perkins >> >> Greenwired >> >> P: 707-923-2001 ext. 100 >> >> 1150 #1 Evergreen Rd >> >> Redway, CA 95560 >> >> www.greenwired.com >> >> [image: Description: signature] >> >> >> >> >> >> >> >> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On >> Behalf Of *Howard Arey >> *Sent:* Wednesday, July 24, 2019 7:37 AM >> *To:* 'RE-wrenches' >> *Subject:* [RE-wrenches] SolarEdge reliability declining...??? >> >> >> >> Have any of you seen significant declines in SolarEdge inverter >> reliability? >> >> We are having more inverter failures that at any time in the past five >> years of installing SolarEdge. Lots of Code 181 hardware failures mostly in >> the latest SetApp inverters (the ones without displays.) >> >> To compound matters, the RMA process is getting way too long and we are >> waiting appx 3 weeks on average to receive a replacement. Customers >> definitely not happy… >> >> What are you all seeing? >> >> >> >> *Howard “Scot” Arey* >> >> Owner, Solar CenTex >> >> NABCEP Certified PV Installation Professional >> >> 254-300-1228 >> >> scot.a...@solarcentex.com >> >> >> >> www.solarcentex.com >> >> https://www.facebook.com/SolarCentex >> >> [image: Solar Centex Logo - No Back] >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >> _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > >
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