Hi Peter, Yes, Fat Spaniel is no longer. They were acquired by ABB / Power One many years ago. You can no longer get replacement hardware but they do still offer the web portal for data if your devices are working. The original Fat Spaniel subscriptions were typically 5 year terms but ABB is allowing for renewal of subscriptions as far as I know. Here is the login/portal (called "Aurora Vision"):
https://accounts.auroravision.net/sso/login?service=https%3A%2F%2Fwww.auroravision.net%2Fdash%2Fsso And the Support Portal for retrieving a user name / password if possible is: https://new.abb.com/power-converters-inverters/submit-your-inquiry Hope that helps, Stephen Kane Namaste Solar Boulder, CO On Mon, Oct 22, 2018 at 5:28 PM Peter Parrish <peter.parr...@calsolareng.com> wrote: > I have a client with a Fat Spaniel box. They can't remember their user > name and password. I did a little digging and I came to the conclusion that > the Fat Spaniel product is no longer being sold, no longer being supported, > and their cloud server has been taken down. > > Am I right -- on any account? > > - Peter > > Peter T. Parrish, Ph.D. > California Solar Engineering > 1107 Fair Oaks, Ave. Ste. 351 > South Pasadena, CA 91030 > (323)839-6108 > > > > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > >
_______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
