Agreed. Howie Michaelson NABCEP Certified Solar PV Installer™
Sun Catcher Renewable Energy Systems Sales and Service VT Solar Electric Incentive Partner 802-272-0004 On Nov 17, 2016 2:45 PM, "Brian Teitelbaum" <bteitelb...@aeesolar.com> wrote: > William, > > > > This is a learning experience for all of us. I for one really appreciate > you posting the information here. > > > > Brian > > AEE Solar > > > > *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On > Behalf Of *William Miller > *Sent:* Thursday, November 17, 2016 11:11 AM > *To:* RE-wrenches > *Subject:* [RE-wrenches] Outback Programming Update > > > > Friends: > > > > Here is what I have learned so far: > > > > 1. Not everyone at Outback was aware that we had almost certainly > eliminated user meddling as a possible cause. I assured them again that > the equipment is behind a locked door. Because they did not know this they > were not aware that the system apparently reprogrammed itself. They now > know this. I apologize for insinuating Outback was not taking this > seriously, they just did not communicate internally. > > > > 2. Everyone I have spoken with at Outback is concerned and acting in a > positive, professional manner to get this sorted out. > > > > 3. I can't say anything for certain regarding the cause. The net result > is that the inverter programming was scrambled, but I won't hazard a guess > as to how this happened. > > > > In case anyone misunderstands, I am a fan of the Outback equipment line > and of the people that work at Outback. I just have concerns about the > software. As equipment becomes more software intensive and more connected, > even the best hardware can be rendered inoperative by software problems. > > > > Several of you have contacted me off-line asking to be kept updated. I > will continue to do so. It is most efficient for me to do so on-line. If > the information is not of interest to most of you I can easily take this > off-line. I trust Michael can give me guidance on that point. > > > > William > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches. > org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > >
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