Hidenori Oishi
*************************************
Panasonic HIT Customer Service
TEL:1-503-365-1086
FAX:1-503-365-6855
Email:hitcustomerserv...@us.panasonic.com
Jim Dunphy
Group Manager of Operations
Panasonic Enterprise Solutions Company
T 201-392-6776
F 201-392-4379
C 201-214-7185
Panasonic Enterprise Solutions Company
PESCO, 5th Floor
Two Riverfront Plaza
Newark, NJ 07102 Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc.
The BRIGHT CHOICE
Since 1987, helping you and your Portland neighbors
move towards an environmentally sustainable future.503-238-4502
www.SolarEnergyOregon.com
On Tuesday, August 23, 2016 11:11 AM, Kirk Herander <vtso...@icloud.com>
wrote:
<!--#yiv5768445133 _filtered #yiv5768445133 {font-family:Calibri;panose-1:2 15
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1.0in 1.0in 1.0in;}#yiv5768445133 div.yiv5768445133WordSection1 {}-->Hello,I
recently upgraded a 12 year old Sanyo HIT 167 watt (14 total) array to a
Solaredge system while adding two strings of LG 315’s. Every time there is rain
or heavy condensation the inverter shuts down with a ground fault error. I was
able to isolate the error to the old Sanyo string. The Solaredge diagnostics
estimated the fault was in the middle of the string. So we went up on the roof
with a garden hose and trickled water on each panel individually, while
meggaring the string at the roof combiner. Sure enough, the moisture
infiltration was in the middle panel of the string, just as the Solaredge IRT
test predicted. Good job Solaredge.These panels are circa 2004, so I’m
wondering who the US contact is to ask about warranty issues. Has Panasonic
taken over warranty claims on old Sanyo’s? I know this model isn’t made
anymore, but maybe there is some remuneration offered. Thanks.
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