Aw, one more Enphase  / SolarEdge response.

The "high voltage" DC is 350-380 volts and with the rapid shutdown capability 
now shipping standard with SE inverters, they go to 1 volt per optimizer when 
the AC grid is not present.  By the way, that 1 volt per optimizer is a great 
way during installation to confirm proper connections - string of 10 means an 
installer should see 10 volts.
No bottle neck issue. The optimizer in essence is doing the MPPT function at 
each module. So if shading, the Opt "finds" best voltage to maximize power 
output. No string degradation. Mixing modules is not a factor whatsoever.

Best part is that since I only MPPT on roof and don't invert, I have a string 
inverter on the side of the house that only does one function - invert! Why try 
to invert DC to AC on a HOT roof when I could do it with a much higher 
efficiency box that is more robust on the side of the house or in a garage?

I've gone away from microinverters entirely - too many nuisance faults. And 
each nuisance fault is a phone call to customer support that is handling more 
than they can handle by a ratio of...number of MLPE to string inverters 
essentially. 

Scot
Solar CenTex

-----Original Message-----
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of William Dorsett
Sent: Friday, August 5, 2016 1:46 PM
To: 'RE-wrenches' <re-wrenches@lists.re-wrenches.org>
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive

Still you pay as much for the Solar Edge optimizers as for Enphase inverters 
plus you have the cost of the central inverter.  At some point you are still 
dealing with high voltage DC, so safety is far better with off the roof 240V 
AC; you still have the bottleneck if one module is shaded or corroded; and you 
still have the difficulty of replacing a legacy module to build a compatible 
string. Again I am not unhappy about Enphase hardware. I just think they've 
grown too fast to keep their support as well organized as the rest of the 
company.

Bill Dorsett
Manhattan, KS

-----Original Message-----
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of penobscotso...@midmaine.com
Sent: Friday, August 05, 2016 12:54 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase Support Non-Responsive

It is a very simple install. With SolarEdge there is no trunk cable, which 
definitely cuts down on wire management, especially using SnapNRack mounting. 
Everything is MC4, so PV wire to a transition box, to the inverter input(s) 
make it pretty simple. We almost always mount our inverters outside, even when 
they are string inverters, and typically on the north side of the 
home/business. My guys didn't like the changeover on the first SolarEdge job, 
but it only took one to bring them around and they are now converts.

Daryl


> Do you find that the installation takes longer because you're 
> basically installing a micro inverter and string inverter system at the same 
> time?
> I've also heard of AHJ's requiring that the inverter be mounted 
> outside because of the rapid shutdown disconnect attached to the inverter.
>
> Thanks,
> Will
>
>
> --
> *Will White*
> Curriculum Developer
>
> e: w...@solarenergy.org
> w: www.solarenergy.org
> p: 802-272-3092
>
> PV Installation Professional
> # 093006-34
>
> On Fri, Aug 5, 2016 at 1:41 PM, <penobscotso...@midmaine.com> wrote:
>
>> Since I am having such a tough time even getting a call back, never 
>> mind reimbursments, we have started very happily using SolarEdge with 
>> very good results so far. Communications, no problem, occasional tech 
>> support is timely, we are seeing less than a 1% failure on 
>> optimizers. Ease and safety of installation is excellent as 
>> well....and no, I don't work for them :-)
>>
>> Daryl
>>
>>
>>
>> > Wrenches
>> > We have allot of enphase and ya sometimes it a little hard to get 
>> > them
>> on
>> > the line but we always do. I request the re-inbursments, l dont 
>> > ever
>> see
>> > them as they end up in the admin office. We have looked at and used 
>> > a
>> few
>> > other mico-inverters at customer request but they all seem to go 
>> > out
>> of
>> > business so we are sticking to enphase for better or worse.
>> > Jerry
>> >
>> >
>> > Sent via the Samsung Galaxy Sâ„¢ III, an AT&T 4G LTE smartphone
>> >
>> > <div>-------- Original message --------</div><div>From: Wayne Irwin 
>> > <wa...@pureenergysolar.com> </div><div>Date:08/05/2016  6:58 AM
>> > (GMT-10:00) </div><div>To: re-wrenches@lists.re-wrenches.org
>> > </div><div>Subject: Re: [RE-wrenches] Enphase Support 
>> > Non-Responsive </div><div> </div>Maybe just dumb luck, but we 
>> > almost always have quick phone tech support from Enphase and always 
>> > get reimbursed.
>> >
>> > Wayne Irwin
>> > Pure Energy Solar
>> >
>> > Sent from my mobile device
>> >
>> > From: conr...@cape.com
>> > Date: Fri, 5 Aug 2016 12:39:02 -0400
>> > To: re-wrenches@lists.re-wrenches.org
>> > Subject: Re: [RE-wrenches] Enphase Support Non-Responsive
>> >
>> > Same thing going on here
>> >
>> > Conrad
>> > Cotuit Solar
>> >
>> >
>> > Conrad Geyser, Principal
>> > Cotuit Solar LLC
>> > 508-428-8442
>> >
>> > On Fri, Aug 5, 2016 at 9:59 AM, gary easton <g...@arp-solar.com>
>> wrote:
>> > just a worthless ticket but no action and certainly no timely
>> > reimbursement if at all.   I would never do business with this company
>> > again.
>> >
>> > On Fri, Aug 5, 2016 at 9:38 AM, <penobscotso...@midmaine.com> wrote:
>> > Just to renew this line of conversation, I have been waiting for
>> several
>> > call backs form Enphase, with no results, for the past three weeks. 
>> > I
>> also
>> > have warranty claims that go back four months+ that have not been 
>> > fulfilled. I will not sell any more Enphase, at all, until they
>> resolve
>> > these communication and warranty issues.
>> >
>> > Daryl DeJoy
>> > NABCEP Certified PV Installer
>> > Penobscot Solar Design
>> >
>> >
>> >
>> >
>> >> It seems like we are talking about inverter and module customer
>> service
>> >> (good and bad) a lot lately.
>> >>
>> >> Has anyone else noticed that Enphase seems to have stopped 
>> >> responding
>> to
>> >> tickets submitted via their website? Hold times are unacceptable, 
>> >> so
>> I
>> >> gave
>> >> up on that, but nobody gets back to you when you try to contact 
>> >> them
>> via
>> >> their web form for weeks, even about an existing RMA or ticket, 
>> >> and
>> they
>> >> no
>> >> longer let you update tickets by email. They are very helpful and 
>> >> competent if you get them on the phone, but who has time for 
>> >> that?!
>> >>
>> >> I'm also waiting an unacceptable amount of time on a major module 
>> >> manufacturer warranty claim right now. I'd love to see Home Power 
>> >> or someone do a story on manufacturer responsiveness to dealers.
>> >> Things
>> are
>> >> generally going down hill it seems.
>> >>
>> >> Jason Szumlanski
>> >> Florida Solar Design Group
>> >> _______________________________________________
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>> > --
>> > Gary Easton
>> > Appalachian Renewable Power
>> > Stewart, Ohio 45778
>> > NABCEP Certified Solar PV
>> > T: 740-277-8498
>> >  www.arp-solar.com
>> >
>> > “First they ignore you. Then they laugh at you. Then they 
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>
> --
> *Will White*
> Curriculum Developer
>
> e: w...@solarenergy.org
> w: www.solarenergy.org
> p: 802-272-3092
>
> PV Installation Professional
> # 093006-34
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