Allan We have also seen some rather cleverly worded references to NABCEP Techs (somewhere in the company) meaning there is a slim chance that you could get the NABCEP guy but probably not, when a consumer calls. They try to give the impression that all the techs are NABCEP. And who knows maybe none are. They’re out there!
I do agree that a customer reference via the three questions is a relevant venue for re-cert Kind Regards Tom Duffy Senior Solar Design Engineer [Description: Logo No Sun-small] Toll Free 888-895-8179 t...@thesolar.biz For: Customer Service and Accounting 888-895-6810 Grid tie sales 888-895-7847 Off Grid sales 888-895-7765 Other Product Sales 888-895-9612 Shipping and Receiving 888-895-6497 Tech Support 888-895-8179 From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Allan Sindelar Sent: Monday, July 16, 2012 9:51 AM To: RE-wrenches Subject: Re: [RE-wrenches] NABCEP Recertification Survey Jeff, I got certified in the first round in 2003, so my recert is due this year and I'm facing this added requirement for the first time just like you. While it's definitely an added hassle, and I would have preferred an earlier and louder heads-up announcement about the new requirements, I think it's a good thing. Here's my take on it - when NABCEP started nobody knew what it was and Certification didn't mean much. Now it's a big deal, more in some areas than others. Now I regularly come across companies claiming some sort of NABCEP certification or approval that's not legitimate, and I periodically send web page links or quoted excerpts from their websites or newspaper ads to NABCEP, who sends them some sort of "cease and desist" warning. It's all about protecting the legitimacy of certification, resisting the call to make it easier to get and to keep. Once it's weakened it's hard to regain a solid reputation for it. Most of us know of installers who are good at taking tests, and of someone who is certified but who probably shouldn't be, right? The need to submit actual customer feedback adds one more level of legitimacy, one more step to make it harder for that marginal installer to stay certified. So when I look at the bigger picture I have to be in favor of this added requirement. And I'll add that I would have a hard time wording three questions to better get the results that would address quality of installation issues than the ones used. Just my $.02... Allan Allan Sindelar al...@positiveenergysolar.com<mailto:al...@positiveenergysolar.com> NABCEP Certified Photovoltaic Installer NABCEP Certified Technical Sales Professional New Mexico EE98J Journeyman Electrician Founder and Chief Technology Officer Positive Energy, Inc. 3209 Richards Lane (note new address) Santa Fe, New Mexico 87507 505 424-1112 www.positiveenergysolar.com<http://www.positiveenergysolar.com/> On 7/15/2012 7:49 AM, Jeff Wongstrom wrote: Hello Wrenches, I have recently learned that as part of the NABCEP recertification process a Quality Assessment Survey must be presented to three System Owners during the recertification period. The questions in the survey are: TO BE COMPLETED BY SYSTEM OWNER: 1. Upon completion of the System installation, did the System work as expected? Yes • No • If no, please identify and explain all deficiencies or problems that you experienced. 2. Did the System installation cause any leaks or property damage? Yes • No • If yes, please identify and explain the nature of such leaks and/or damage. 3. Did the System installation cause any other problems or deficiencies that needed resolution during or after the installation of the System? Yes • No • If yes, please identify and explain such problems or deficiencies, and whether they were satisfactorily resolved in a timely, professional manner by the Installer? Specifically asking about 'leaks and property damage' seems to me as unnecessary and in bad form as does the survey in general. Are wrenches complying with the survey requirement and do you find the survey appropriate both in content and as a requirement to recertification? Jeff [cid:part3.01080309.02040807@positiveenergysolar.com] Jeff Wongstrom NABCEP Certified 406.291.3416 Check out the new website: www.thirstylakesolar.com<http://www.thirstylakesolar.com> _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org<mailto:RE-wrenches@lists.re-wrenches.org> Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm<http://www.re-wrenches.org/etiquette.htm> Check out participant bios: www.members.re-wrenches.org<http://www.members.re-wrenches.org>
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