Hi Dan, I've got to ask, if some customers don't buy those two things, I presume they have to pay you for the service call to make any adjustments?
And, how do you tell them to operate the battery bank without a amp hr meter? I'm always curious about how others do this. thanks, jay peltz power On Jul 7, 2012, at 9:01 AM, Dan Fink wrote: > That's great news on the webinar, I'll sign up. I've never had any issues > with selecting amongst the Magnum remote varieties, though sometimes it takes > a second read of their literature. > > I usually keep a Magnum remote in my tool box;. Some customers just DO NOT > want to pay for the remote, just like they don't want to pay for a > tri-metric. Sheesh. But other customers just offer to buy the magnum remote > outright during my service call. It's SUPER easy to use. Even complete > electrical novice homeowners can mostly navigate all the menus, and tell me > readings from the remote over the phone. When you hook in the Magnum battery > monitoring system, generator control etc. it all just adds seamlessly to the > menu options on the remote. Very impressive and intuitive interface, and > everyone loves the big black dial wheel. > > And, with Magnum it's very difficult for homeowners to press a wrong button > and badly reprogram something that's essential. If you press and hold down > the wheel, you are changing a setting. If'n you don't press down the wheel, > you are just browsing. Outback's idea of the universal hub and Mate is great, > but just making the Mate show basic system info to the customer can be a > struggle, and god forbid if they actually press a few wrong buttons. Mate/hub > system is expensive, too. > > -- > Dan Fink, > Executive Director; > Otherpower > Buckville Energy Consulting > Buckville Publications LLC > NABCEP / IREC accredited Continuing Education Providers > 970.672.4342 (voicemail) >
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