After 25 years of installing solar thermal panels, we have come to the 
unfortunate conclusion that they all suck.  We have had out of the box 
failures on all panels we have used... and we are a very, very, very small 
company.   We pressurize our solar thermal systems to 60-80 psi and let them 
sit for 3 days.  If they hold that pressure... like a ROCK, we complete the 
install.  What we find, as often as not, is some little piddly leak somewhere 
in the loop.  Micro holes are not an uncommon encounter in panels.  So, we then 
have to wrestle the solar thermal manufacturer into first believing their 
"infallible" product is leaking , "out of the box"  and then pay, out of OUR 
pocket the substantial labor costs for its replacement.  So far as I can tell, 
all solar thermal manufacturers warranty their panels for 10 years.  But, they 
only cover $100.oo in labor costs to replace a defective product.  This does 
not begin to cover our labor costs. 
 Consequently, I have started down the road, (without success so far) of 
demanding solar thermal manufactures to stand behind their products with a 5 
year $500.00 Labor warranty.  I have talked to a ton of solar thermal 
manufacturers and  they all say the same thing.  "Our panels are the 
best.   Our failure rate is less then 2%.  We warranty them for 10 years, but 
we only pay $100.00 labor to replace those that are defective out of the box."  
I can't even get the evacuated tube guys to stand behind their product with a 
decent labor warranty!
 
Perhaps if more than one solar Bozo stands up and  says, "Enough, we want a 
panel with a 5 year $500.00 labor warranty".  A manufacturer might see the 
competitive edge of being the first to do so.
 
Sincerely, 
 

Andrew Koyaanisqatsi
President
Solar Energy Solutions, Inc.
Since 1987,
Moving Portland and Beyond 
to an Environmentally Sustainable Future.
503-238-4502
www.solarenergyoregon.com 
 
"Better one's House too little one day
than too big all the Year after."

From: August Goers <aug...@luminalt.com>
To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
Sent: Tuesday, June 21, 2011 7:19 AM
Subject: Re: [RE-wrenches] Stiebel Eltron SHW Collector condensation issue


Hi David -
 
Doesn't sound fun. We experienced a similar problem with a 10-collector system 
with Schuco Slim-Vs about 3 years ago. The collectors had lots of condensation 
build up in them, especially during the rainy season. Schuco stepped up and 
gave us new 2nd generation collectors under warranty. The new collectors do not 
have the condensation problem. Apparently they redesigned the ventilation 
method. Generally speaking I like the Schuco product although now we're 
noticing a browning effect occurring near the in inlet and outlet pipes on the 
absorber plate on Slim Vs installed a few years ago. I have yet to deal with 
this issue.
 
It sounds like Stiebel is still working out their design. You'll probably want 
to make sure that they have it fully figured out before replacing the old 
collectors under warranty otherwise you might have the same problem!
 
Good luck with it.
 
Best, August
 
From:re-wrenches-boun...@lists.re-wrenches.org 
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Dave Palumbo
Sent: Monday, June 20, 2011 12:58 PM
To: 'RE-wrenches'
Subject: Re: [RE-wrenches] Stiebel Eltron SHW Collector condensation issue
 
SHW Wrenches,
 
Our first experience with SHW flat plate collectors with a condensation issue 
on the inside of the collectors’ glass cover. The system has two Stiebel Eltron 
Sol 25 collectors (88” x 48” each) with a 82 gallon single heat exchanger 
insulated tank in the basement of the home, with a SOM 6 solar loop controller. 
System installed fall of 2008.
 
Condensation problem was first noticed by homeowner late last December. The 
collectors’ manufacturer, Stiebel Eltron, instructed us to watch and see if the 
problem resolved on its own. It did not. Stiebel then instructed us to drill 
small holes through the sides of the collectors near the top for venting and 
more holes through the sides near the bottom for draining the collector (see 
attached pdf for Stiebel’s venting advice). We did that in early May of this 
year. The homeowner called us back with the same condensation issue. 
 
Stiebel then sent a bag of plastic insert venting plugs that required us to 
drill out larger holes in the side of the collectors and pop these vent plugs 
in. Plugs appear to be an attempt at making more venting area while trying to 
keep the rain out. After we installed these plugs we still have the same issue, 
homeowner still sees condensation and poor performance from the SHW system. 
 
The homeowner is now asking for new collectors under warranty.  Have others 
experienced a similar SHW collector problem? And have collector manufacturers 
stepped up with new collectors?
 
Thanks,
 
David Palumbo
Independent Power LLC 
462 Solar Way Drive
Hyde Park, VT 05655
www.independentpowerllc.com 
NABCEP Certified PV Installer
Vermont Solar Partner
23 Years Experience, (802) 888-7194 
 
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