I just got off the phone with those guys today.....and apparently the first few folks in line got all the replacement parts they had on hand and they are waiting for the replacements to their original stock of replacement parts....I was told that they were hoping to get more parts in the next couple weeks.....but they did not have a solid answer time frame wise.......at which point they would keep ticking away at their list........ "Hurry up and wait" those are some dangerous inverters out there! I hope you are near the top of the list! Cheerio.... Kirpal
On Tue, Mar 8, 2011 at 6:04 PM, Mark Frye <[email protected]> wrote: > Marco, > > I talked with them via the phone number provided with the recall notice to > get a case number. They want to go around and figure out the exact model of > all the inverter you have out so they can figure out the correct kit to > send, using the attached table. You call them with the info and they send > the kits and the money ($300) per site as I recall (no pun intended). > > Here is the contact that I have: > > Jas Sandhu > Schneider Electric Renewable Energy > Customer Support > Email: [email protected] > Web: www.schneider-electric.com/renewable-energies > t: (650) 351-8237 / (866) 519-1470 > f: (604) 422-2756 > > Only have one of these puppies in the field, no problems yet. > > Mark Frye > Berkeley Solar Electric Systems > 303 Redbud Way > Nevada City, CA 95959 > (530) 401-8024 > www.berkeleysolar.com > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Marco > Mangelsdorf > Sent: Tuesday, March 08, 2011 5:37 PM > To: 'RE-wrenches' > Subject: [RE-wrenches] Xantrex/Schneider recall > > Is anyone getting reimbursed from Schneider for the replacement cost for > the > recalled GT series disaster line? > > > > We have yet to get response from them when we pose this question. > > > > And has anyone seen one of these buggers smoke or blow off the cover? > > > > Thanks, > > marco > > > > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: [email protected] > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > >
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