Thanks Phil I'll look into that. It has been my assumption that Energy Recommerce makes there own equipment, but with the way things are produced these days they could be made overseas.
> Vince, > I had a similar experience a couple years ago with a Fat Spaniel string > monitoring box w/ Hall Effect sensors, on MODBUS comm, etc. The folks at > FS > couldn't help at all, and like you I spent countless hours on the phone > with > the technicians to no avail. Then I found out that their boxes were made > by > DST Controls; once I got in touch with the people that actually made the > equipment, things were cleared up very quickly. I'd check with Energy > REcommerce to see if there is a third party involved and contact them > directly. > Good luck, > > -Phil > Real Goods Solar > > 2011/2/3 Richard L Ratico <richard.l.rat...@valley.net> > _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org