I bet if you don't push the issue, they will cover the warranty. If the
inverter is truly failed, I am sure that you won't have an issue. But since
they are so reliable, that probably won't happen anyway. However, if you were
to install them in an ''off-grid" application, you can't expect them to
guarantee the performance, which is what a 'written' guarantee implies. I bet
SMA won't provide a written guarantee that they will perform when coupled to an
FX inverter, either.
Nick Soleil
Project Manager
Advanced Alternative Energy Solutions, LLC
PO Box 657
Petaluma, CA 94953
Cell: 707-321-2937
Office: 707-789-9537
Fax: 707-769-9037
________________________________
From: Mark Frye <ma...@berkeleysolar.com>
To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
Sent: Fri, October 29, 2010 12:15:52 PM
Subject: Re: [RE-wrenches] Enphase warranties
Funny,
Because I got off the phone with Ehphase customer service the other day and
they told me that they would not warranty their inverter in any "off-grid"
application. My inquiry was in the context of putting them under the back
generator with a isolation switch in a grid-tie with back generator situation.
Of course I push the question up past first tier support to the supervisor.
I bet that if you ask them to put it in writing they will decline.
Mark Frye
Berkeley Solar Electric Systems
303 Redbud Way
Nevada City, CA 95959
(530) 401-8024
www.berkeleysolar.com
________________________________
From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Nick Soleil
Sent: Friday, October 29, 2010 12:03 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Enphase warranties
Hi Drake:
I just spoke with Enphase customer service about interconnecting the
Enphase to a battery inverters back up load center, and they will not void the
warranty for this. They only void the warranty for physically altering the
inverters, like changing the connector types. (OOPS, I am guilty of that one.)
Nick Soleil
Project Manager
Advanced Alternative Energy Solutions, LLC
PO Box 657
Petaluma, CA 94953
Cell: 707-321-2937
Office: 707-789-9537
Fax: 707-769-9037
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