They have been backlogged. We had waiting for three weeks for one GT, but it
finally arrived yesterday.
Nick Soleil
Project Manager
Advanced Alternative Energy Solutions, LLC
PO Box 657
Petaluma, CA 94953
Cell: 707-321-2937
Office: 707-789-9537
Fax: 707-769-9037
________________________________
From: Marco Mangelsdorf <ma...@pvthawaii.com>
To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
Sent: Thu, October 7, 2010 12:12:36 PM
Subject: [RE-wrenches] Xantrex/Schneider GT inverters
Anyone else having a hard time getting a hold of warranty replacements from
Schneider for the Xantrex GT series inverters?
What are they doing as far as warranty replacements? Waiting for bad ones to
come in so that they can fix them and send them out again?
I’ve got a customer who has been waiting for a while now with the “we don’t
have
any in stock right now and expect them in X weeks” runaround.
Makes you appreciate even more those other inverter manufacturers who get their
warranty replacements out the door in days….
Thanks,
marco
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