Dan,
Long-winded response compendium below. This is my record of a on-list and off-list Wrenches discussion of a similar boiler issue on one of our jobs, about a year ago. The issue never got resolved with Magnum or Buderus, but when the customer's hydronic contractor changed to a different boiler the problem disappeared and hasn't returned. Below the thread is my email to Buderus, with a reply from engineering acknowledging the problem.
This isn't Munchkin, but you might find some material here to use in your situation.

Allan Sindelar
Allan@positiveenergysolar.com
NABCEP Certified Photovoltaic Installer
EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.positiveenergysolar.com


Renewable Energy Wrenches Forum on Magnum Inverter/Buderus Boiler Incompatibility

February 2009

 

Original Request Post:

 

Wrenches,

We have an unusual problem, and I need to know if anyone else has had this or a related problem, and what to do about it.

 

This concerns a new off-grid residential system, very conventional: 1,800W PV, Midnite E-Panel with Magnum MS4448-AE inverter, MX60, 16 S-460s, installed summer 2008. This existing home is being extensively remodeled, and the home is not yet occupied. A local mechanical contractor installed a new infloor radiant (gypcrete) hydronic heating system using a Netherlands-made (German company) Buderus GB142 high-efficiency boiler. The problem is that the boiler won't start reliably on the inverter. It appears that the hot-surface igniter does not get full AC voltage (it runs on straight 120V AC, but is supplied through the boiler's control circuitry). We tested the igniter by disconnecting it and plugging it straight into inverter AC and it lit right up.

 

The mechanical contractor has tried a replacement Buderus GB142 boiler with the same result. I was told that they brought out a generator and it also failed to ignite on generator AC, but not knowing the generator used or the way it was wired (I believe an extension cord to a portable) I don't put much weight on this data. They also took a Lochinvar Boiler to the site to test the theory that a different manufacturer's boiler might work. The Lochinvar boiler, which uses a different control and a spark ignition rather than a hot surface igniter, worked on site without any problems.

 

I'm looking for solutions. Magnum tech support had not heard of this. Have you?

 

Also, if indeed we have an inverter that is incapable of running this load, how do we make it right to the homeowner and the mechanical contractor? What should be Magnum's obligation? What should be ours? This issue hasn't come up here since the days when the Trace SW mod-sine series was the waveform standard.

Thanks,

Allan Sindelar, Positive Energy, Inc., Santa Fe NM

 

I have hit this one a couple of times but not with the equipment you are listing. It turned out to be how the sine wave crossed the X axis and the controls did not like the wave form.

Dana Orzel. Great Solar Works, Inc., Ridgway CO

 

Followup off-list:

From: Allan Sindelar

 

What was the incompatible equipment, please?

How was it resolved?

Did the solution involve Magnum's participation?

Thanks, Dana

Allan

 

It was not a Magnum inverter, it was a SW Trace inverter and the controls were Johnson controls. It was a forced air system which the PV system was not sized to deal with, too much wattage and too long a run time. The contractor did not listen to me when I told him it was not a good idea. We ripped out the forced air system and installed a hot water baseboard system with Ivan Labs CID10B24 pumps to circulate the boiler and an old-school standing pilot Teledyne-Laars boiler.

 

In another instance, an oven would not fire up and we installed a Line Tamer 120input/120output transformer on a spring wound timer to smooth out a wave form, It too was a SW Trace inverter.

 

In yet another instance we used a couple of big capacitors to deal with the surge for a high end audio system, using Carver Cube amplifiers [2], to deal with bass note pulses that were shutting down the receiver. It also was a SW Trace inverter.

Dana Orzel

 

I second Dana's response.  I have observed that the MS4448 waveform quality degenerates quite rapidly with imbalanced loading of one or the other of the 120 volt output legs.  I can't give a quantitative (% distortion/amps) number to it, but I would classify it as severe.  I first noticed it when doing some test measurements in the shop, and found large discrepancies between various current metering devices I was using, as some of the meters were not measuring RMS, and the distortion was throwing them way off.  And when using 120 volt motors, even though their surge may be well within specified load limits, count on things not going well.

I'm generally satisfied with the Magnum MS4448, but this is one of the two key shortcomings that I see with the product.  The other is the idle power draw when not in search.
John Raynes, RE Solar, Torrey, UT

 

I use a lot of these Magnum 4448's and have never had any trouble like that. I did have some real odd behavior out of the first three I installed and we worked with Magnum to get a software upgrade that would handle surge better. Mine where falling off for a lengthy period of time when a heavy load would kick on enough so that things like clocks would reset and blink. So maybe if you have a low serial number (sub-150 I think?) that may play a part in it. I will say these aren’t the Cadillac by any means but I feel they are a good value for the dollar.

Ryan Stankevitz, Alternative Energy Systems of Maine, Corinne ME

 

Sorry to hear about your troubles.  Have you tried the trick with an incandescent light bulb? I know about a remote telecom site powered by SW’s where they had sorts of trouble with the gear.  Somehow they came across the idea of replacing one of the CF’s with an incandescent and no problems since.  Don’t ask me why…I’m just happy to be able to get my amp probe to read.  Since that probably won’t do anything for you, what about dedicating a (something like pure sine) 300 watt 12v inverter from Morningstar to it.

 

Regarding whose problem it is;  over the years we’ve had little problems like this, groaning ceiling fans on a Trace DR led one customer to be totally confident his batteries were low, lines across TV’s, smoke alarms the smelled like THEY were on fire and I’m sure yourself and others have had many more.  Unfortunately, there’s a misconception that “solar power quality” is better then the grid in all ways.  We’ve overheard solar customers explaining to visiting friends and family that their appliances run more efficiently and last longer because they are off grid.  I suppose there truth to that but certainly can’t make such a blank statement.  Seeing and hearing this thing got my “uh-oh” alarm to go off.

 

So for quite some time, both in the proposal and the contract spell out that we have no control thus offer no guarantee nor are liable for damages over what appliances or electrical devices will or won’t work on this system.  Thankfully we’ve never had to pull this clause of the contract back out and of course would bend over backwards as I’m sure you are to help the customer out.

Travis Creswell, Ozark Energy Services, Joplin MO

 

Hi, Allan~

I'm replying off-list because I think you might get more valuable answers from other participants, but: This sounds to me like an issue which could be addressed by adding a capacitor to the AC input on the heating system. You'd certainly want to try that before taking more drastic measures to help the client. I had something similar arise with a Trace inverter some years back. The Trace techie had only general suggestions but I took a stab in the dark and the system has now worked fine for years.

 

I can't recall if I used a start capacitor or a run capacitor, and I can't recall how I hooked it up, either. I'm heading out of town but wanted to at least give you this suggestion. I think it was a start capacitor and those are available now in a variable setup where one unit can be jumpered to provide various microfarad capacities. Johnstone Supply has that part; other HVAC suppliers may also...and you might even get the hydronic heat guy to help acquire the part, etc. The little ones are about $100, IIRC. If you wire in one of the variable units you could start with a low capacitance then try higher values until things smooth out.

Mick Abraham, Abraham Solar, Pagosa Springs CO

 

I wonder if a work around might be to run the igniter off a relay activated by the original board and fed by the inverter direct? I have seen things not start when the charger was drawing off the generator, not Magnums but old Hearts.

Bob Ellison, RE Ellison, Theresa NY

 

Have you tried a different SW inverter at the site? There is a difference between brands. Also, have you tried a "clean" waveform gennie like the Honda inverter series? Finally, I don't think that most manufacturers will guarantee that their waveform will power a specific load.

Ezra Auerbach, DragonSun Consulting, Lasqueti Island B.C.


This is not an unusual problem.  I have seen it with conventional forced air heating systems.  The burner controls would not run on a Xantrex or Outback sine wave inverter.  There is something about waveforms from inverters designed by Trace “legacy engineers”.  I had to put in Exeltech or Studer inverters to operate the heating control system.  You can do this and still run larger pumps and fans on the Magnum.

David Katz, President, AEE Solar, Redway, CA

 

Try this: Add a semi-large load to that inverter and then see if the igniter works in addition to that load.  A lot of times, a sine wave inverter will clean up its waveform some when loaded due to inductances.  Yes, even inverters designed by ex-Trace Engineering and/or Xandroid engineers. BTW, I checked that company's forum and this same basic question showed up, except it was a generator that had problems.  They couldn't answer it either, except to say that separating (or connecting together?) the neutral and ground wires might fix it for some reason. Must be something I'm missing there, but I've seen stranger things, I suppose.

boB Gudgel, Midnite Solar, Everett WA

 

We've had problems with running some Toyo and Monitor heaters on some inverters. A friend of mine has successfully used APC computer UPS units - the sine wave versions, to solve the problem.  I haven't tried this myself yet but this guy's a really sharp tech and I have no reason not to believe he's right again.  I believe you can get one for under $300 so if you have just one piece of equipment that's not liking the Magnum's waveform it would be a relatively inexpensive fix.

Greg Egan, Remote Power, Inc., Fairbanks AK

 

I know John Raynes and I am kind of surprised at his comments. You would see a voltage drop on one leg when unbalanced just as you would with any transformer but I doubt the waveform is distorted just from unbalancing the transformer. The transformer inside the MS-AE is just an autoformer the same as having like a T-240 outside the inverter so if one leg is loaded the voltage will drop and the other leg will probably go higher. If you were running an inductive load you can distort the waveform and with long wire runs it might be worse.

 

As for the idle current the MS4448AE is 25w “on, no load”. I verified this with our test sheets and talked to our test techs and verified they actually adjust a pot on the control board for the lowest idle current. We think 25w is pretty good but??

Gary Baxter, Magnum Engineering

 

As an old Ham Radio Operator, it would seem the solution is very simple. First, I assume that the voltage is compliant and so is the frequency. The problem is high frequency noise (hash from the switching circuitry) on the waveform that has not been filtered out. Figure out the switching frequency and get a low-pass filter whose cutoff is below the switching frequency but above 60 Hz. Make sure the filter is rated for the load, but since we’re taking about a burner control/igniter, we’re talking low-power, correct? LPFs are low-cost commodity items, probably in DigiKey or similar catalogs.

Peter Parrish, California Solar Engineering, Inc. Los Angeles, CA

 

This is what we would suspect here thus Tony’s suggestion for a 50mf run cap across the input to the boiler. The switching frequency on our MS inverter is 80 Khz.

Gary Baxter, Magnum Energy, Everett WA

 

This may be true about high frequency switching interfering with something, but I believe the problem with this igniter is that it is a very poor design. Judging by what I read on their

company forum, it doesn't look like they have a clue about this problem. Maybe you can go inside the Buderus and filter something there or maybe you can fine another product to try ?

boB Gudgel, MidniteSolar, Everett WA

 

Some of the hot surface igniters I have seen draw a lot of current, in the order of amps.  I would expect the inverter to drop out if it were overloaded however.  Also, does the Magnum drop voltage at very low loads?  The boiler controls might not function due to low voltage or poor wave shape.

Darryl Thayer, Darryl Thayer and Associates, Minneapolis MN

 

Allan’s posted response:

Wrenches,

Thank you to you Wrenches who have responded. Keep them coming; I'm collating all as part of our customer support on this. We have several ideas to try out.

 

Darryl, it's not excessive draw. I had a Kill-a-Watt on the AC input during on-site testing. I saw a momentary peak of 360W (for all, including AC pumps). The observed draw sequence was 205W for the purge blower, followed by 270 for the igniter for about 5 seconds, dropping to 220-230W upon ignition. Later, the hydronic distributor's rep turned down the sidearm circulator pump from high to low setting and reduced this pump draw by about 45-50 watts. AC voltage during testing bounced around in the range of 117-123VAC, but the fluctuation was not load-based.

 

At this point Magnum has stepped up to support us; we'll see where this goes and how it (hopefully) resolves. Magnum has suggested a 50 microfarad capacitor, per Peter's suggestion. They have also contacted the wholesale distributor for Buderus boilers for New Mexico, and I believe the plan is to ship the boiler to Magnum for testing. I may have further questions for the list, and I'll eventually post how all this resolves.

Allan at Positive Energy

 

I installed an off-grid system with identical symptoms: OB VFX 3648 dual stack, Buderus GB142-24 boiler, Kohler 12 kW propane genny. The boiler runs fine on the inverter power, but will occasionally error out (6A) and shut down while the generator is running (usually after it has been on for hours).  The plumber installed an APC uninterruptible power supply/surge suppressor (not sure of the model) before the boiler, but when running on the internal inverter, the symptoms seemed to get worse.  When running on just the surge suppressor portion, the symptoms were the same as if the APC wasn't in-line.  We've checked the grounding at the genny, made sure the neutral was isolated except for the main panel, still the same problem.  Seems this is a Buderus issue (or at least not an inverter one) - see:

http://www.buderus.net/Support/TechnicalInfoForums/tabid/132/forumid/15/threadid/4334/scope/posts/Default.aspx

 

I haven't been able to make the boiler run reliably when the genny is on, which is a problem in our climate, when the client goes away in the winter...

Howie Michaelson, Sun Catcher, LLC, Corinth VT

 

I don’t know if you can power only the part that is giving problems and not the big pumping  load? I had a similar problem with an SW Trace. I installed a Exeltech inverter to power that load specifically and ever since has worked fine. The guys at Exeltech make a waveform that everything likes. Just a thought.

Jay Peltz, Peltz Power, Redway CA

 

A few years back, we had a customer who was having similar problems. I don't  recall if it was a Buderus boiler, but the generator was a Generac. This was a simple generator backup system. We were able to get the boiler to work reliably after adjusting the governor on the generator so that it ran at 60Hz under load. As I recall, it would then drift above 60Hz when unloaded.

 

If you were to try a UPS, it would need to be a dual-conversion type to make a difference, otherwise it would just pass the generator power straight through. True dual-conversion UPS units are very expensive... Probably costing more than the cheap generator in many cases.

Hans Frederickson, Frederickson Electric, Port Townsend WA

____________________________________________________________________________________

 

Buderus' response:

Hello Allan,
Thank you for contacting Buderus technical support.
Buderus is aware of the recent difficulties the GB142 boiler is having with backup power sources such as generators and has been working to find a complete solution.   With the current design the control (UBA) will lock out and shut down the glow igniter if it reads a frequency signal > 63Hz or < than 57 Hz.  As I’ve mentioned, Buderus is working on a solution to this and we currently have a new UBA that we believe is compatible with the frequency variations often seen with generator power.  We have a limited supply of prototypes available for field test and if successful results are found this control will soon be available as a spare part.  If you are willing to participate and would like one of these controls please contact Jay White at 603-552-3455.  

Best Regards,
James L Middleton III
Quality Engineer (TTNA/ESY)
Bosch Thermotechnology Corp.
50 Wentworth Avenue, Londonderry, NH 03053
www.bbtna.com
Tel:     603-552-1108
Cell:    603-845-7242
james.middle...@bbtna.com
____________________________________________________________________________________



Howie Michaelson wrote:
Hey Dan,

I have had a persistent issue with a Boderus low mass boiler at one of my
off-grid clients (dual stack VFX3648's, FM80, FNDC, etc.  It goes into
error sporadically, perhaps after a longer generator (Kohler 12 kW
propane) charge run, maybe as it (the generator) shuts off.  We tried to
isolate the boiler's power supply with a small UPS with now luck.  Outback
couldn't help.  Seems Boderus may know something about this issue in
regards to generator/inverter setups, but the install base is so small
they choose to ignore it. Don't know if this is related, and I have no
solutions after many attempts at fixing it.  Sorry...

Howie
  
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