Jeff:

The plug was included in a bag of screws, cover plates, bushings etc. I suggest that rather than manufacturer's be burdened with providing each individual part, they offer a replacement bag of parts as included in the original shipment. Mark Edmunds is out of town, but I hope for a reply when he returns.

We use a lot of Scotch 35 tape and it comes in little round plastic containers. We try to get all of the small parts in one ASAP, but lately we have lost a lot of screws. One spilled in the truck bed and my foreman had to pick them out of the dust and other parts!

William



At 07:01 AM 8/5/2009, you wrote:
Thanks to all. William Miller had a spare plug left over from another job and is sending it to me so for now I am back on track.

However, this still does not resolve my initial question and comments from several others on the list. Over the years when installing and later servicing different brands and models of inverters and charge controllers, covers, cover screws, special plugs (like the one we lost), and plastic display cover lenses can get lost, dented, or broken. I have found that most of these small parts, including simple cover screws, are not standard items you can find at your local electrical supply house or Radio Shack.

So my question is - since you can't most of these items anywhere but the manufacturer, and it seems the manufacturers do not stock any extra, and the manufacturers don't seem to care that some missing $2.00 part of theirs is holding up a job completion, what is the solution?

Jeff Yago
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