Is anyone as bothered about this as I am? Well, I'm not.
The Wrenches list has always had space and encouragement for a single technical representative from a manufacturer. That's a major asset in principle on the list. So far, Marv has kept to the limits of the role of such a rep. It seemed to me that Marv's explanations were as clear and direct as could be. That's my $.02.3. Certainly there's room for other opinions that differ from mine, Peter. Besides, I'm an off-grid man. Allan Sindelar al...@positiveenergysolar.com NABCEP Certified Photovoltaic Installer EE98J Journeyman Electrician Positive Energy, Inc. 3201 Calle Marie Santa Fe, New Mexico 87507 505 424-1112 www.positiveenergysolar.com _____ From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Peter Parrish Mr. Welch et al, I am personally embarrassed by this thread. First, it is at its best rumor mongering. Don't get me wrong, a little mongering often is the first step in teasing out the truth. So, we need to quickly move from mongering to the facts. What really bothers me is Marv's participation. Marv works for EnPhase and therefore is biased. Is he otherwise qualified to be on this list? Let me parse one of his statements (see below). Remember, we are talking about a possible "recall". Marv uses his post to prattle on about: "Demand has far exceeded our expectations. This has led to challenges with product availability which may have resulted in misinformation in the field." The first sentence is a bit of well crafted propaganda. The first problem EnPhase had is that they discontinued one product, without sufficient notice to their supply chain. This resulted in unfulfilled orders, sore distributors, aggravated installers and irate customers. As to "expectations" we can only guess whether the statement is factual, as we are not privy to EnPhase's expectations. The second statement about [demand exceeding expectations leading to] "challenges with product availability" is also misleading. Lack of [new] product availability was a consequence to a problematic transition to a contract manufacturer. So Enphase could not longer deliver the old product and was not able to deliver the new product either. Under the circumstances, they couldn't fulfill a single order. Finally, if Marv is talking about a "recall" being "misinformation in the field", he may be correct in so stating. But that's about it. I honestly don't know if we can filter marketing (i.e. propaganda) statements from manufacturer representatives, Michael Welch's job is tough enough. So if Marv and others are qualified to post self-serving statements about their Company's products, maybe all we can do is to comment on them when we read them. Is anyone as bothered about this as I am? - Peter Peter T. Parrish, Ph.D., President California Solar Engineering, Inc. 820 Cynthia Ave., Los Angeles, CA 90065 CA Lic. 854779, NABCEP Cert. 031806-26 peter.parr...@calsolareng.com Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885
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