Sales quotas that they needed to meet in order to keep the VC folks from taking their company has made for some poor quality issues. That being said their sales #s far exceeded their expectations $1.7 million of orders in sept. I'll be more then happy to forward some comments from one of my customers off line. That being said SWWP is WELL AWARE of the bad press and is very aggressively repairing these units w/ crews in the field, addressing certain serial #ed units. Issues; low ambient shut downs, poor output@ higher wind speeds, intermittent shutting down due to bad electronic causing out of phase issues that cause shut downs. They (SWWP) showed up at my customer's house & called me w/out prior warning. I was headed out, truck running, off to another job! I thought this was inexcusable. I was fortunate to be able to rearrange my schedule & meet them. Boom lift removed innards & replaced them, & reprogrammed. I have NOT heard from my customer that the problems he has had are repaired, but I did see the turbine functioning. I found the folks from SWWP quite professional, they too recognized that they had dealers that were NOT qualified to sell or install the product professionally & SWWP was suffering from lack of dealer control. This site had NO AC disconnect at the pole, NO bonding wire, pole grounding wire wrapped around one of the mounting bolts, no unobstructed 1/2 acre requirement as stated in their web site. So much for the installers & their master electrician. FMI contact me off list. TUMP
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dana Sent: Monday, October 27, 2008 2:38 PM To: 'RE-wrenches' Subject: [RE-wrenches] SWWP - Sky Stream Good & Bad Hello All - I have a Grid tie proposal that included a SWWP Sky Stream Wind Generator that I did back in June. I have since heard varied reports on the inverters reliability. Last report from a vender was very positive, SWWP had been very prompt in dealing with the software issue. I am interested in comments related to the 230 VAC Grid Tie SWWP Sky Stream Wind Generator: Installation? Operation? Call back frequency if any? Problems or lack thereof? How many have you installed? Would you install another? Did you use the mono pole kit? Was that a smooth install or what to watch for? Are the clients pleased? Noise Level - as expected or noisier than expected? Does it scream in high wind or just swish loudly? Is it audible at 300'away or does the ambient high wind pretty much drown it out Like a Whisper 200 at 300'? Thanks All - Dana Orzel Great Solar Works, Inc www.solarwork.com E - [EMAIL PROTECTED] V - 970.626.5253 F - 970.626.4140 C - 970.209.4076 _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
