Patrick, I just think it's cool that you can call them up, and whoever answers the phone is probably going to answer your question/help you out right then. Oftentimes Grant will answer the phone. How many longstanding, renowned companies (almost 20 years for Rivendell) have founders who still talk to you when you call them up. It means something.
By the way, those are some brilliant photos you posted from the 2-nighter in the other thread. That is gorgeous country you have over there. Matt On Tuesday, June 25, 2013 8:20:56 PM UTC-4, Deacon Patrick wrote: > > I should add that my experience ordering my off the rack Hunqapillar, > Grant et al went well above and beyond to help me buy my first bike in 20 > years. It's a disconcerting choice to spend that much on a bike when I > wasn't sure (due to vertigo) if I would be able to ride it any farther than > the free donated Schwinn (3 miles) or the Riv'd too-small Trek MTB (8 > miles), yet I somehow felt in confident hands that would not steer me > wrong. They worked with me on figuring out barefoot pedals and who knows > how many other returning neophyte questions. The good news is, my bike > lives up to it's name of Shadowfax, being a steed that makes sure it's > rider is always on. I've since pummeled them with endless questions about > bags and racks and whatnot and they handle them all wonderfully. > > With abandon, > Patrick > > On Monday, June 24, 2013 6:42:59 AM UTC-6, Matt Beebe wrote: >> >> Hi All, >> >> A couple years ago Rivendell mentioned in their mailing list update that >> their custom queue had gotten very short. This certainly planted a >> thought in my mind and after pondering for a while, being a huge fan of all >> bikes Rivendell, I decided to order my first custom from them, an >> all-rounder. If you are on the fence about going to Rivendell for a >> custom (or any bike), I advise going for it. Let's just say they go way, >> WAY above and beyond to help you find what you are looking for. >> >> Anyway I got it this past week and am blown away, I could not be more >> psyched on this thing. I built it up in an craze of excitement and have >> been riding it more or less nonstop, it's a blast. >> >> Here are some pictures from the local woods this past Sunday afternoon. >> The bike rides fantastically, comfortable and natural feeling. It is like >> a wolf in sheep's clothing in a way- in addition to the signature >> rivendell good looks and regalness, it handles the trails like it was >> nothing (except fun of course!) >> >> https://www.flickr.com/photos/43029278@N07/sets/72157634302421200/ >> >> >> Happy riding everyone >> >> Matt > > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/groups/opt_out.
