You should build up a few loaners!  B-)

On Wed, Jan 23, 2013 at 11:34 AM, Jim Thill - Hiawatha Cyclery <
[email protected]> wrote:

> My shop Hiawatha Cyclery is pretty bike-commuting-focused in a
> bike-commuting town. Lots of our customers are car-free and only have one
> bike. Often, when the one-bike commuter types have a need for repair, they
> ask us to expedite the repair in our queue on the grounds that they're
> car-free and the bike is their only transportation. My mechanic Mongo fixed
> cars for 25 years before "retiring" as a bike mechanic. He's unfazed by the
> car-free argument: "you'd be surprised how many people only have one car,"
> he says with a twinkle. Of course, we try very hard to make the repair
> process as seamless and quick as possible, but IMO a bike lifestyle type
> should have at least one fallback bike.
>
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