I had a TNF jacket that had a seam come lose; I contacted them about it, the repaired it and shipped it back to me w/ no charge. (Moss did that w/ a repair on a tent for me, too.) A lot of bigger companies will do that to help build/keep up a reputation. If something was my fault, I'd not expect it free, just a reasonable charge; but if something came apart that's not expected to, then maybe they'll help...
A local seamstress has to make a living, and have a bit of 'liabilty insurance' if something went wrong; a big manufacturer might be able to have a repair shop onhand, at better rates... No guarantees, but maybe... Wouldn't hurt to call 'em... -L -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/uQtXdiAO8v0J. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
