Dave, should the title of this post be "2012" rebates? I just checked my
gift certificate balance, and it shows $0.00, though I have made purchases
via the website, and in person at RBWHQ, this year, this month, even.

I hope the system works out, and RBW stays afloat. It's nice to get a
rebate, sure. Reminds me of the old days, when there were members-only
discounts on nearly all items.

- Andrew "early life member," Berkeley

On Wed, Dec 21, 2011 at 3:48 PM, Dave Rivbike <d...@rivbike.com> wrote:

> Anyone whose membership is current or expired after September 1, 2011
> gets one. Everything for every order on the new site is included. It
> combines old site and new and will post in the form of a gift
> certificate balance that you can access through the My Account link on
> site. At least easier to deal with than before.
>
> To guarantee that you'll get it in a timely, easy fashion make sure
> you have registered on the new site with the same email you've used
> with us in the past. We'll sort out issues as they come along, but
> make sure your stuff is up to date.
>
> Starting next year, membership is gratis. Once a member, always a
> member. Five percent rebates will continue and free shipping on all
> orders over $150 excluding wheels/frames/rims/bikes.
>
> And rebates will be a live, ongoing thing. Not a once-a-year thing.
> It'll work like this:
> Place an order for $100 on Monday. Twenty four hours later on Tuesday
> you'll be able to use your $5 rebate. It'll be good for 365 days. The
> rebates keep adding up as you place orders, expiring as they hit 365
> days. Cash them out whenever you want. For big bike purchases, you
> don't have to wait till Jan to cash in. You can do it the next day.
>
> We reserve the right to change this deal, but I wanted to clear up
> confusion before it happens.
>
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