A while back I posted that I was going to madison, wi and asked for suggestions of bike shops. I stopped in one of them yesterday to see if we could rent a tandem. The shop was yellow jersey and I do not think I could have been treated more rudely than there.
I asked about renting a tandem, they said they had a tandem for rent but that we could not ride the tandem in the city. when I asked why I was told that tandems were not safe for urban biking that you cannot turn or brake quickly enough. Considering that I ride a tandem with my stoker probably 3-4 days a week in a city almost the identical size and density of madison I found this claim... surprising. But if that was their policy I figured I'd just move along. so I asked - do you know of any other shops that rent tandems? the response was: "I don't shop at any other bike shops" this was said in the most derisive manner I have ever heard. So, just in case anyone was curious - I do not think anyone not wanting to be treated badly should go to that bike shop. Curiously enough the experience I had there could not have been any more opposite of the experience I've had at all of the rivendell dealers and the people at rbwhq. The folks at Mountain Sports Ltd in Bristol, VA could not have been more helpful and friendly. Jim Thill at Hiawatha was willing to put up with my silly-ass questions via email and put together a set of cranks and salsa crossing guard for me that I do so love. Everyone I've ever spoken to at rbwhq has been helpful to the point of making me think maybe I need to be a better person. I like that. Thanks to the rivendell folks and the dealers I've dealt with. -sv -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bu...@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
