I'm glad you got it resolved, and agree the packing was the problem. I was very reticent to do my own packing, but enough bad experiences with bike shops finally talked me into doing my last one by myself.
There's a video somewhere at rivbike.com which shows frame packing, with the very helpful advice of using cardboard pieces in the triangle to help keep the shape of the box in transit. The whole process for a complete bike was a little daunting, but once you get the hang of how to strap the front wheel and bars to the frame you're on your way. Stuff has to stay put and avoid any possible metal-to-metal contact, and for crying out loud don't over-tighten zip-ties! My biggest problem UNpacking bikes is trying to cut or twist the ties off without scratching the bike. Annoying! -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.