Your LBS probably has some things they do well, and others not so well. Sounds like the main problem is communication - i.e. if they're not interested in filling your special order, they should communicate that to you, and if you're not interested in waiting indefinitely, you should communicate that to them.
Speaking of, I have to get on the phone to place some special orders. On Jan 7, 1:46 pm, cyclotourist <cyclotour...@gmail.com> wrote: > I figure special order is a bit of a pain, but then I consider it's just a > couple clicks on a keyboard, and decide that no, it's really not that > difficult. I'm pissed that SRAM won't send/sell the $5 part directly to me > and make me involve my LBS in it. But seeing that they are involved, it is > their JOB to do that. If they don't like ordering bike parts, maybe they > should be in a different profession. You know, one that doesn't involve > bikes, or parts or the public in general. > > My wife keeps telling me to quit buying stuff from them. I think I'm > finally going to listen... :-( > > 2010/1/7 Eric Norris <campyonly...@me.com> > > > > > In my experience, LBSs are generally terrible at fulfilling special orders. > > I also try to buy locally when I can, but it's hard to do when I will be a) > > usually paying more and b) putting up with a longer wait. > > > A friend took his broken Brooks saddle to a local shop in early December, > > and they still don't have the replacement bolt that wallbike.com could > > have delivered in a few days. > > — Eric Norris > >www.campyonly.com > >www.wheelsnorth.com > > [image: Blog] <http://campyonlyguy.blogspot.com>[image: > > Flickr]<http://www.flickr.com/photos/35176...@n03>[image: > > Web] <http://www.campyonly.com>[image: Web] > > <http://www.wheelsnorth.org>[image: > > Web] <http://www.groovyboy.org>[image: Email] <campyonly...@me.com> > > > On Jan 7, 2010, at 10:10 AM, cyclotourist <cyclotour...@gmail.com> wrote: > > > Unless their LBS is like > > mine...<http://cyclotourist.blogspot.com/2009/12/ok-whats-up-with-incompetent...> > > > :-/ > > > On Wed, Jan 6, 2010 at 4:05 AM, Jim Thill - Hiawatha Cyclery > > <<thill....@gmail.com> > > thill....@gmail.com> wrote: > > >> Surely there are shops much closer to home for small parts? Sorry if > >> that's a glib answer, but I often talk to local-to-me folks who order > >> odds and ends online when I have the same items on-hand at a > >> competitive price within easy bike-range. They are often surprised to > >> learn that whatever items they want are available locally. > > >> On Jan 5, 7:12 pm, William Henderson <william.c.hender...@gmail.com> > >> wrote: > >> > I like to go to Riv now and then, but it's an expensive BART ticket > >> > from SF and quite a bit of time if I'm just getting an odd part or > >> > two. On the other hand, I don't want to pay shipping for a cheap part > >> > nor do I like the idea of packaging and trucking a part that I can > >> > carry in my pocket home. > > >> > Propposed solution: I order my parts, they wait at Riv for a couple > >> > days, and then on the weekend we take turns doing a mass pick up for > >> > SF folks. Informally, one pickup gets you one free "shipment". The > >> > courier can meet the rest of us back in the city at a central location > >> > (coffee shop), where there will be much rejoicing, perhaps a quick > >> > ride, etc. > > >> > Anyone interested? > > >> -- > >> You received this message because you are subscribed to the Google Groups > >> "RBW Owners Bunch" group. > >> To post to this group, send email to <rbw-owners-bunch@googlegroups.com> > >> rbw-owners-bu...@googlegroups.com. > >> To unsubscribe from this group, send email to > >> <rbw-owners-bunch%2bunsubscr...@googlegroups.com> > >> rbw-owners-bunch+unsubscr...@googlegroups.com. > >> For more options, visit this group at > >> <http://groups.google.com/group/rbw-owners-bunch?hl=en> > >>http://groups.google.com/group/rbw-owners-bunch?hl=en. > > > -- > > Cheers, > > David > > Redlands, CA > > > "Bicycling is a big part of the future. It has to be. There is something > > wrong with a society that drives a car to workout in a gym." ~Bill Nye, > > scientist guy > > > -- > > You received this message because you are subscribed to the Google Groups > > "RBW Owners Bunch" group. > > To post to this group, send email to rbw-owners-bu...@googlegroups.com. > > To unsubscribe from this group, send email to > > rbw-owners-bunch+unsubscr...@googlegroups.com. > > For more options, visit this group at > >http://groups.google.com/group/rbw-owners-bunch?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "RBW Owners Bunch" group. > > To post to this group, send email to rbw-owners-bu...@googlegroups.com. > > To unsubscribe from this group, send email to > > rbw-owners-bunch+unsubscr...@googlegroups.com<rbw-owners-bunch%2bunsubscr...@googlegroups.com> > > . > > For more options, visit this group at > >http://groups.google.com/group/rbw-owners-bunch?hl=en. > > -- > Cheers, > David > Redlands, CA > > "Bicycling is a big part of the future. It has to be. There is something > wrong with a society that drives a car to workout in a gym." ~Bill Nye, > scientist guy
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