I agree with Patrick Moore.  Unless somebody is made of money, I see 
absolutely no point in making a tiny online order with Rivendell Bicycle 
Works.  You are wasting your money and wasting Rivendell's money. 
 Rivendell tells me that $150 is a good break-even dollar amount.  The 
communication method they use to tell me that is by paying me to place a 
$150 order (aka free shipping).  Offer to pay me to do something and I'll 
think hard about doing that.  Sometimes I'll stock up on some consumable 
item like handlebar tape or a chain, or a cassette, to make it to $150.  If 
all I needed was a $1 set of Silver Shifter washers, I would not pay the $9 
it would cost to ship them.  I get it that it's frustrating when all you 
need is that one little thing and only Rivendell has it, like crochet 
gloves or Nitto struts, or brass ferrules.  Stock up on the stuff that only 
Rivendell sells, get it to $150, and get paid to do it.  Then everybody is 
happy. 

On Friday, June 24, 2016 at 10:58:02 AM UTC-7, Patrick Moore wrote:
>
> I think this justifies the cost:
>
>
> "In some companies, I imagine that the shippers are entry-level and often 
> the lowest compensated. It's not that way here. We have two shippers and we 
> treat, and they treat, their jobs as career jobs. Their pay is 45 to 50 
> percent of mine, and even so, there's no fluff--them or me. In return, you 
> get a package packed better than any other company in the world, I believe."
>

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