David One other resource. Go to http://www.rideyourbike.com/ my local west seattle bike shop. They specialize in IGH. In the header pull down services and go to internal gears and there is an email address to send questions too although Jims suggestion of going to the source is a good one.
Good luck - be sure to post when its back up and running. I am sure it will be ausgezeichnet! On Dec 6, 1:07 pm, Jim Thill - Hiawatha Cyclery <thill....@gmail.com> wrote: > I always use the phone, rather than email, for customer support > issues. I think there's a guy named Nate who has helped me before, but > anybody who answers should be able to help. > 1-312-664-8800 > Make sure you point out that your LBS has no source of parts for > these, or any SRAM/Sachs IGH hubs, which is why you are calling them > directly. > > On Dec 6, 2:30 pm, cyclotourist <cyclotour...@gmail.com> wrote: > > > > >http://www.sram.com/_media/techdocs/Ins_sram_P5_8_2005.pdf > > > I'm missing parts 2-6 it looks like, and part 1 is bent all crazy like (and > > doesn't come out!). > > > You have a contact for tech support there? Their contact page doesn't have > > email and only lists the folks with the high pay > > scales...http://www.sram.com/contact > > > On Sun, Dec 6, 2009 at 12:20 PM, Jim Thill - Hiawatha Cyclery < > > > thill....@gmail.com> wrote: > > > It is a strange hub to set up. The documentation thar shows the > > > correct shift adjustment is incorrect. SRAM has an office in Chicago > > > and their tech guys have always been helpful ime. > > > > On Dec 6, 2:11 pm, cyclotourist <cyclotour...@gmail.com> wrote: > > > > Great potential bike for my kid, but it needs some work. > > > > Full story is here: > > >http://cyclotourist.blogspot.com/2009/12/help-davey-get-this-bike-fix... > > > > > Basically, I need to be pointed to someone who knows their way around > > > > one > > > of > > > > these hubs to see if the one I have can be made to work. Directions via > > > the > > > > internets might get it running, but I have a feeling I'll end up having > > > to > > > > send it to an expert... that would have been Sheldon, but I don't know > > > who > > > > is next in line for IGH knowlege. Complicating things is the fact it's > > > > a > > > > SRAM which doesn't have a whole lot of support for the IGHs here in the > > > > States (or so I've read). > > > > > -- > > > > Cheers, > > > > David > > > > Redlands, CA > > > > > "Bicycling is a big part of the future. It has to be. There is something > > > > wrong with a society that drives a car to workout in a gym." ~Bill Nye, > > > > scientist guy > > > > -- > > > > You received this message because you are subscribed to the Google Groups > > > "RBW Owners Bunch" group. > > > To post to this group, send email to rbw-owners-bu...@googlegroups.com. > > > To unsubscribe from this group, send email to > > > rbw-owners-bunch+unsubscr...@googlegroups.com<rbw-owners-bunch%2bunsubscrib...@googlegroups.com> > > > . > > > For more options, visit this group at > > >http://groups.google.com/group/rbw-owners-bunch?hl=en. > > > -- > > Cheers, > > David > > Redlands, CA > > > "Bicycling is a big part of the future. It has to be. There is something > > wrong with a society that drives a car to workout in a gym." ~Bill Nye, > > scientist guy- Hide quoted text - > > - Show quoted text - -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bu...@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
